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Skilled Customer Service AdvocateNo excuses, only solutions!EMAIL AVAILABLEPHONE NUMBER AVAILABLEPHONE NUMBER AVAILABLE(m)1706 7th Way EastAPT BJasper, AL 35501With over 20 years of work experience and 12years of managerial experience I can handle andredirect any customer issue or complaint. Mypriority lies within a satisfied customer who feels like they got special treatment which maintains or creates returning customers. I am a fast learnerwith the desire to learn. My compassion alongwith understanding of why policies are neededmake me a great supervisor.EDUCATIONHigh School DiplomaCurry High Jasper, AL09/2017 - 05/2002EXPERIENCEAssistant ManagerArbys Jasper,AL08/23-currentIt was time to go back to my roots and what Iknow I am good at, managing other people,managing customers, managing product, andeven managing myself. I love customer service its what keeps me going. Employee engagement Cash Management Prioritizing Tasks Deligating tasks and work along sideemployees Trying to leave this day better thanyesterday.Administrative AssistantRehab and Wellness, LLC11/2021-09/2023SKILLSTime ManagementBudget ManagementFriendly, courteous, serviceorientedQuality AssuranceTeam WorkerGoal OrientedHobbies and InterestsKayakingReadingHikingNew AdventureHelping the CommunityI started with this company with very littleknowledge of insurance or medical wording. Iknow assist with basic procedures(non-surgical)and can help with any issue that may arise. Answering inbound calls Scheduling/Rescheduling appointments Prioritizing Tasks Navigate through EMR SystemServerRock N Roll Sushi04/2020-08/2021In the service industry you represent the brandfrom the front line. I love making people smile and always want them leaving WOWED by theirexperience. Multi-Tasking Conflict Resolution Sales Communication Marketing productStore ManagerLavish Coffee Bar11/2016-03/2020With management in my blood, I took LCB from ayouth ran operation to a fast-paced thriving coffee bar. My team was essential to this but properguidance can make or break the business. Scheduling Assigning Tasks Payroll Cash Management Employee Conflict Resolution Promotional Decisions |