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PHONE NUMBER AVAILABLE
EMAIL AVAILABLE

Rockford, IL



Candidate's Name

SKILLS
Problem solving, customer service, communication, leadership, accountability,
organization, time management, personable, reliable, and adaptive.



EXPERIENCE

Baskin Robbins, Rockford   Manager/Cake Decorator
March 2019 - Current (Still help out with managing and cakes)

         Oversee all employees, and assist the owners in managing staff and both
         locations in Rockford.
         Handle any team members who call out and find coverage, as well as
         issuing any disciplinary action to team members who are not in line with
         Baskin-Robbins standards.
         Handle all store in inventory, and ensure all recipes being made are up
         to par.
         Manage time between making cake orders and serving customers delicious
         sweet treats.


Six Flags, Rockford   IPS Managerial Supervisor Intern
April 2024 - September 2024

         Oversee 40+ employees in the food, beverage, and retail department.
         Ensure all team members are following policies and procedures, issue
         disciplinary action if necessary.
         Handle weekly inventory for all six food buildings.


Hot N Juicy Crawfish, Tempe   Manager
January 2023 - April 2024

         Oversee all FOH Staff members and ensure all guests are satisfied.
         Make schedules weekly, run tip quota, bank deposits, payroll, order all
         FOH items, weekly inventory, settle any customer complaints, create
         monthly specials/competitions, and support staff in anyway necessary.


Hot N Juicy Crawfish, Scottsdale   Server/Bartender
March 2022 - January 2023

         Manage time between 4-7 tables, and ensure all customers are satisfied
         with their meals and service.
         Because I mainly worked alone, I managed time between seating customers,
         making drinks, taking orders, running food, cleaning tables and ensuring
         the restaurant is clean and stocked.
EDUCATION

Grand Canyon University, Phoenix   Bachelors in Business
Management
Sept 2020 - April 2024

I learned many skills in managing staff, marketing, accounting and business
tactics to grow already successful businesses to a new level.


Rockford Lutheran High School, Rockford   HS Diploma
Aug 2016 - May 2020