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Candidate's Name
Woodbridge, VA Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryDedicated and detail-oriented Internal Operations Specialist with over 6 years of experience in customer service, data entry, and inventory management. Proven ability to manage operations efficiently, build professional relationships, and provide exceptional service to clients and partners.SkillsSoftware: Microsoft Office/Teams (Excel, Word, etc.), Google Suite, Dealertrack Software, CRM SystemsOperations: Data Entry, Invoicing, Inventory Management, Merchandising Customer Service: Client Communication, Order Processing, Issue Resolution Other: Commercial DrivingExperienceInternal Operations SpecialistPARS: Professional Automotive Relocation Services, Inc., Gainesville, VA January 2023 - PRESENT Enter data from CRM Dealertrack Software into Excel worksheets weekly. Manage direct communication with customers, including FMCs and their clients. Negotiate transportation, registration, and repair issues with customers. Monitor and manage the team dashboard to complete tasks and keep orders moving. Develop professional working relationships with clients, field offices, co-workers, and vendors.Customer Service Representative/DriverFinishMaster, Woodbridge, VAJune 2022 - January 2023 Assisted customers with product selection through inventory systems and processed payments. Inventoried, received, and staged automobile parts for pickup and delivered parts across Northern Virginia.Customer Service Representative/DriverRichmond BMW, Richmond, VAJune 2021 - June 2022 Assisted customers with order payments and processed orders and purchase receipts for partnership dealerships. Inventoried, received, and staged automobile parts for pickup and delivered parts across the Greater Richmond area.Customer Service Representative/Driver/WarehouseMax Finkelstein, INC., Richmond, VAOctober 2020 - June 2021 Assisted customers with order payments and processed orders and purchase receipts for partnership dealerships. Inventoried, received, and staged tires for pickup and delivered parts across Virginia. MerchandiserBreakthru Beverage Group, Richmond, VAOctober 2019 - October 2020 Stocked, built, and merchandised wine displays across multiple stores in the Greater Richmond area.Customer Service Representative/DriverHaley Ford, Richmond, VAJune 2017 - September 2019 Assisted customers with order payments and processed orders and purchase receipts for partnership dealerships. Inventoried, received, and staged automobile parts for pickup and delivered parts across the Greater Richmond area.EducationGeorge Wythe High School, Richmond, VA High School Diploma