Candidate Information Name Available: Register for Free Title Customer Service It Support Target Location US-DC-Washington Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Representative Baltimore, MD Customer Service Office Manager Halethorpe, MD Medical Assistant Customer Service College Park, MD Business Development Customer Service Bethesda, MD Customer Service Care Ashburn, VA Customer Service Representative Washington, DC Team Member Customer Service Maryland City, MD

Jan 2024  Aug 2024Dec Street Address   Apr 2024Mar Street Address   Sep 2022Candidate's Name
EMAIL AVAILABLE  PHONE NUMBER AVAILABLE  Washington, DC  LinkedIn WORK EXPERIENCEVerified Electronic Security  Philadelphia, PAInternResolved hardware and software issues using Jira ticketing system, enhancing user satisfaction. Optimized office inventory and document management with advanced Excel functions. Ensured data accuracy across software applications and databases. Tech Impact  Philadelphia, PAStudent InternCompleted 250+ hours of technical training and provided remote help desk support. Troubleshot and installed software, configured virtual networks in Azure. Managed data backups and recovery using Azure Blob Storage. Gained insights into IT support tasks through professional shadowing. US Tech Solutions  Chester, PATemperature Screen TesterIdentified software defects and tested equipment for usability. Developed automated tests for new features using Selenium WebDriver. Verified data integrity through SQL queries during testing processes. EDUCATIONNeumann University Aston, PAPhysical TherapyCERTIFICATIONSCisco CertificationCybersecurity Essential CertificationTechnical Product ManagerGoogle IT Support Professional CertificateGoogle Advanced Data Analytics Professional Certificate Google Cybersecurity Professional CertificateSKILLSTroubleshooting Hardware/Software Issues, Windows & Linux OS Support, Remote Desktop Assistance, Active Directory/Azure AD, Jira Service Management, VMware & Virtual Machines, Network & Printer Connectivity, Microsoft Office 365 & Excel, Cybersecurity Awareness, Vulnerability Assessment, Help Desk Support & Ticketing Systems, SQL Queries for Database ValidationLANGUAGESEnglish: ProfessionalKrio: NativeMende: Native