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Click here or scroll down to respond to this candidateCandidate's Name
Chef. EPhoenix, AZ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCamp Manager & Customer Service RepresentativeVarsity Spirit - Tacoma, WAMay 2017 to Present Measured and improved customer satisfaction through feedback surveys and analysis. Created reporting systems to track customer service performance and improve insight. Built positive rapport and relationships for high levels of customer satisfaction. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. Resolved escalated customer service inquiries and complaints to maintain satisfaction. Defined clear targets and objectives and communicated to other team members. Kitchen Manager/Head ChefEricascatering2u @ PHI Gamma Delta fraternity House - Pullman, WA August 2007 to December 2023 Created recipes and prepared advanced dishes. Trained kitchen staff to perform various preparation tasks under pressure. Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen. Placed orders to restock items before supplies ran out. At every end of each semester I always kept the house kitchen budget under $1000-$2000 under the budgetTo where I was able to receive a Christmas bonus then I was able to give the my customers an extra bonus back to them. Hired, managed, and trained kitchen staff. Arranged for kitchen equipment maintenance and repair when needed. Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas. Maintained well-organized space to keep work consistent. Maintained high food quality standards by checking delivery contents to verify product quality and quantity. Interacted with guests to obtain feedback on product quality and service levels. Planned promotional menu additions based on seasonal pricing and product availability. Mentored kitchen staff to prepare each for demanding roles. Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows. Coordinated employee schedules and developed staff teams to boost productivity. Inventoried food, ingredient, and supply stock to prepare and plan vendor orders. Handled and stored food to eliminate illness and prevent cross- contamination Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.CMS security officerCMS security company - Phoenix, AZMay 2015 to February 2019Crowd controlProof verification of 21 and overTicket scannerEducationAssociate of Arts in Business AdministrationUniversity of New Mexico - Albuquerque, NMMay 2022Associate of Applied Science in Food Services Management University of New Mexico - Albuquerque, NMMay 2022Certificate in Culinary ArtsMaricopa Community Colleges - Scottsdale Community College - Scottsdale, AZ August 2015 to May 2017Skills Security Leadership Menu Planning Culinary Experience Food Preparation Catering Management Inventory Control Meal Preparation Labor Cost Analysis Presentation Skills Kitchen Management Experience Food Safety Banquet Experience Forecasting Cleaning Experience HACCP Customer service Dietary aide experience Budgeting Presentation skills Driving Supervising experience Project management Analysis skills Cash register English Communication skills Team management Basic math Time management Purchasing Van driverCertifications and LicensesDriver's LicenseJuly 2023 to January 2028Enhanced drivers licenseAED CertificationMay 2023 to May 2026First Aid CertificationMay 2023 to May 2026Food Handler CertificationAugust 2021 to August 2025Culinary Arts FoundationsMay 2016 to PresentScottsdale community collegeGuard CardMarch 2017 to June 2020Due to pandemic cOVID-19My guard license has expiredFrom the CCMS Company securityHACCP CertificationJanuary 2016 to PresentReceived from Scottsdale community college |
