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Click here or scroll down to respond to this candidateCandidate's Name , GEORGIAEMAIL AVAILABLESummaryQuality driven professional with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious problem solver with persistent approach to tackling operational concerns. Good decision making and team building abilities with open and clear communication style.SkillsGMP and ISO complianceFDA compliantOSHA compliantCorrective action implementationLockout tag out proceduresDetailed verbal and written communicationData documentationAnalytical and critical thinkingTeamwork and collaborationLeadership experienceCustomer serviceTime managementInterpersonal skillsExperienceFresh Express Salads Morrow GAQuality Assurance Technician 4\ 2020 - 1\ 2022Perform detailed inspections of products to ensure compliance with quality standardsReviewed production schedules to ensure timely delivery of finished goodsMaintain records of all quality control activities such as tests and inspections performedEnsure that all products meet customer requirements prior to shippingImplemented best practices for ensuring high levels of product qualityCollaborated with management to discuss effective plans for resolving major quality problemsMaintain accurate records of quality reports, statistical reviews, and relevant documentationMonitored QA procedures for adherents by employees, notifying personnel of non compliance issuesFeldman & Associates PC Atlanta GALegal Assistant10\ 2010 - 2\ 2020Answered phones promptly while providing courteous customer serviceCorresponded daily with clients insurance adjusters doctors and attorneysKnowledgeable dealing with pleadings affidavits motions and exhibit preparationReviewed Police reports medical records witness statements and other evidence to assess liabilityDrafted settlement of loss to summarize damages payments and underlying policyMaintain knowledge on case status for reviewing relevant records and reporting back to clients.Safeguarded patient records remain managing data transfers and compliance with HIPAA standards and organizational regulationsFile pleadings and paperwork with court clerk to meet strict deadlinesStarbucks Coffee Marietta GAShift Manager2\ 2006 - 8\ 2009Developed and maintained positive working relationships with staff customers and vendorsMonitor store operations to ensure compliance with company policies and proceduresOversaw the training of new employees on customer service product knowledge and cash handling techniquesAnalyze sales reports for trends in order to identify areas for improvement or growth opportunitiesProvided excellent customer service by responding to inquiries quickly and effectively efficiently; recognizing preferences and anticipating needsTrain new baristas on company policies and procedures regarding food handling safety standards, including health and safety sanitation guidelines to pass state inspections; ensuring proper food handling and cleanliness standards consistentlyEducationCentral Georgia Technical College, Macon GACertification in Computer Technology 9/2023Certification in Business & Customer Service 11/2023Certification in Welding 11/2022Fresh Express Morrow GACertification in Quality Assurance Technician 12/2021Chattahoochee Technical College Marietta GACompleted Sociology and Psychology 1 & 2 |
