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Click here or scroll down to respond to this candidateCandidate's Name
Jacksonville, Street Address , United StatesPHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILEBringing forth the ability to support and stimulate office stability and growth. Posing high quality organizational skills and a self-motivated drive to achieve excellence. Committed to customer satisfaction and the protection of privacy and integrity. Excellent time management skills combined with a superior knowledge of the customer service industry. EMPLOYMENT HISTORYAssistant Manager, Wendys Aug 2012Jacksonville Plan and oversee scheduling for the restaurants members of staff Liaise with the management and staff of the restaurant to ensure provision of top quality customer services Provide required training to other members of staff, both new recruits and existing staff member Listen to inquiries and complaints of customers Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons. General Manager, Taco Bell May 2002 Sep 2011Jacksonville Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates. Provided optimal assistance to the General Manager and handled a variety of tasks. Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies. Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Laundry Service, Shands Sep 1998 Jul 2000Jacksonville Sorting, washing, drying, pressing, and folding clothing and other textile items. Removing stains from items using the appropriate procedures. Performing minor sewing duties. Tracking which items belong to whom. Tracking maintenance and repairs on laundering equipment. Ensuring that the facility remains clean at all times. Anticipating and responding to customers' queries, concerns, and complaints. Keeping sufficient tokens or change for the washing and drying machines, if required. EDUCATIONAndrew Jackson Jun 2001Jacksonville |
