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Franklin, NJ Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEProfessional SummaryExperienced in management and ability to successfully lead departmental initiatives to increase profits and productivity. Proven track record of success in both team and individual settings. Highly motivated to reenter the workforce to use my skills in a challenging environment.SkillsProficient in Microsoft Office SuiteProven leadership/management abilityInventory managementExcellent customer serviceScheduling appointmentsProblem solverExcellent communicatorTime managementEfficiently multi-taskFast learnerTrustworthy, DependableExperienceMaschios Food Service, Frankford, NJ 2015-2018CookResponsible for ensuring weekly bulk food orders were submitted to maintain inventoryPrepared healthy and nutritious meals for children in grades K-8Ensured meals are ready to be served by each lunch periodFollowed state and school guidelines for serving proper portionsEnsured that every meal is prepared in a sterile environmentThoroughly clean and sanitize kitchen and cookwareCertified in food service regulationsPremier Health Associates, Sparta, NJ 2013-2015Medical Administrative AssistantGreeted and checked in patientsEnsured cash and credit card payments reconciled at the end of each dayVerified insurance coverage and payment methodsManaged patient check outs provided referrals, documented information, assisted patients with any additional questions and concernsScheduled, confirmed, canceled and rescheduled appointmentsCompleted all daily billing ensuring correct coding and submitted to insurance companiesPNC Bank, Newton, NJ 2011-2013Teller ManagerProvided 5-star customer service based on feedback from customer and management surveysMaintained teller schedules to ensure adequate coverageReconciled cash drawers dailyAssisted clients with all financial transactionsResolved client questions/concerns in a timely mannerRoyal Buick GMC, Sussex, NJ 2010-2011Internet Sales ManagerResponsible for all incoming internet leads and quickly addressed customer follow-upResponded to all inquiries in a timely mannerAnswered customer questions regarding leasing and financingMaintained and updated websiteOrganized promotional and fundraising eventsReviewed monthly reports to improve sales by analyzing response times, follow-up and proper internet traffic flowLowes Home Improvement 2004-2010Various managerial positions in NY and NJPromoted from Department Team Lead through several positions with increasing responsibilities up to Administrative Store ManagerInvolved in all aspects of a new store opening including interviewing potential employees and scheduling new store stock deliveriesIncreased quarterly Audit score from an 80 to 98 through training, retraining, educating team on proper store processesExcellent performance resulted in being selected for Store Management trainingTraveled to other area troubled stores to lead teams in resolving store issuesReconciled monthly financials reports; ensured budget targets were met; provided remedies for lossesManaged front end, cash office, receiving and pricing, hiring vendors for outside maintenanceMonitored work schedule to ensure proper coverage and make certain that appropriate hours were utilized to leverage payrollResponsible for managing inventory deliveries and merchandise returns to ensure accuracyDetermined if returned merchandise should be returned to inventory or to the manufacturer in a timely mannerReduced store shrinkage through front end training and awarenessTrained department managers on systems processes and updatesEducationProject Self-sufficiency, Newton, NJ 2024Higher Opportunities for Women ProgramTraining in Microsoft Office Suite and Business EtiquetteHigh Point Regional High School, Sussex, NJDiploma |