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Customer Service Expert Resume Blackwood...
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Title Customer Service Expert
Target Location US-NJ-Blackwood
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Sicklerville, NJLICENSESTexas Independent Adjuster - All Lines (DHS) - Street Address  EDUCATIONBachelor of Science: Management, Marketing MinorRutgers University School of BusinessSKILLSXactimate, Customer Service, Finance Management, Written and Verbal Communication, Policy Knowledge, Microsoft Office, Google Workspace,EXPERIENCEBusiness Owner (self-employed) June 2018  Present- Cultivated a profitable business in the beauty industry by delivering exceptional customer service, budgeting, and managing inventory- Recorded detailed financial records and organized data for analysis- Secured and retained hundreds clients relationship through effective communication and digital engagement- Created marketing strategies to reach target audience with social media campaigns Marketing Asset Manager - Wunderman Thompson Health May 2022  Feb 2023- Earned clients yearly contract renewal as principal contact through expeditious communication and attentive customer service- Maintained alignment of the internal team and external partners through timeline management- Mitigated unexpected crises by implementing solutions to complete projects before due dates- Pioneered new strategies to increase workflow efficiency Affiliate Marketing Intern - DMi Partners Sept. 2021  Dec 2021- Formulated detailed reports for senior management by analyzing campaign metrics- Managed relationships with a roster of 200+ affiliate partners Merchandising Intern - Burlington Stores June 2021  Aug. 2021- Delivered detailed reports for merchandisers to support project completion- Maximized profit margin by communication and deal negotiation with brand representatives Assistant Manager - Kids First Swim School January 2017 - July 2018- Exponentially increase monthly revenue by building rapports with clients to encourage repeat sales- Multitask daily activities as manager on duty: emails, inquiries, booking, scheduling, document management- Innovate solutions to solve complex business and client challenges

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