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Title Product Manager Project
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EMAIL AVAILABLE +1 (413) 949-3778 https://LINKEDIN LINK AVAILABLE SUMMARYVersatile Project Manager and Product Manager with over 9 years of experience driving AI-powered solutions, leading cross- functional teams, and delivering complex projects across industries. Expertise in Agile/Scrum and Waterfall methodologies, with strong skills in risk management, stakeholder engagement, and process improvement. Adept at aligning technical development with business goals, enhancing product performance, and fostering collaboration across teams. Proficient in Business Intelligence, data analysis, cloud technologies, and tools like JIRA, Tableau, SQL. KEY SKILLSSkills : Product Management, Product Strategy, Product Road Map, Business Model Canvas, Customer Journey Mapping, Change Management, Requirement Gathering, User/ Market Research, Competitive analysis, Data Analysis, AI/ML, Prototyping, UAT, Backlog Grooming, A/B Testing, Quality Assurance, Agile, Waterfall, API, Risk Management, Stakeholder Management, Finance& Budgeting, Process Improvement, Ad-hoc Regulatory Compliance reporting, Predictive Analytical Modelling. Tools: JIRA, Asana, Confluence, MS Project, Gantt Chart, Smartsheet, Team Foundation Server (TFS), MS Office, MS Teams, MS Power BI, Tableau, Looker Studio, MS Access, Slack, Figma, MS Visio, SQL, Python, Amplitude, Google Analytics. CERTIFICATIONS Accenture North America Data Analytics and Visualization Job Simulation on Forage - June 2024 Certified Career Essentials in Generative AI by Microsoft and LinkedIn, June 2024 Project Management & Leadership (PML) certification, May 2024. Certified Scrum Product Owner (CSPO) by Scrum Alliance, January 2024. EDUCATIONUniversity of Massachusetts Amherst Sep 2022 - May 2024 Master of Science in Engineering ManagementNorth Maharashtra University Sep 2009 - May 2012Bachelor of Engineering in Electronics & Telecommunications WORK EXPERIENCEProduct Manager (Volunteer) University of Massachusetts Aug 2024  Present Defined and executed a strategic product vision for Non-Profit clients, enabling a scalable platform for digital paperwork, improving their operational efficiency by 40% Constructed a product roadmap for a web and mobile application, aligning business goals with user needs, resulting in a 15% increase in project funding. Utilized data analysis to identify inefficiencies in existing processes, resulting in a 20% reduction in product cycle time thereby increasing customer satisfaction by 15% Supervised extensive user interviews and market research to identify pain points, leading to the successful redesigning of product features that improved user retention by 25%. Shaped user stories and personas based on customer feedback, enabling prioritization of high impact features. Market Research Analyst (Internship) Extern Mar 2024  May 2024 Leveraged Generative AI and Large Language Models (LLMs) to analyze market trends and competitive landscape, contributing to the development of strategic recommendations for business growth, resulting in a 15% increase in market share. Orchestrated the development and implementation of predictive analytics models using machine learning, improving campaign ROI by 15% through targeted marketing strategies. Conducted continuous discovery through research on over 50 policymakers and policy influencers, analyzing their roles, influence mechanisms, and past initiatives to provide strategic insights for client decision-making. Executed thorough data analysis using MS Power BI and presented findings in a clear, actionable format, supporting key business decisions and driving a 15% increase in operational efficiency. Product Owner HDFC Bank Sep 2020 - Aug 2022 Created product vision and roadmap for reconciliation applications new feature and prioritized the enhancement of existing feature based on customer feedback ensuring it aligns with the products strategy which enhanced 20% users . Established key performance indicators (KPIs) and metrics to track product performance and inform strategic decisions, leading to a 15% improvement in product adoption rates. Directed cross-functional teams of UI designers, developers, SMEs, marketing, legal teams for end-to-end deliverables of digital banking applications, ensuring timely delivery and showcasing 20% increase in user engagement within the first quarter. Maintained product backlog of over 200 user stories with acceptance criteria meeting the Definition of Ready (DOR) for each sprint, facilitating timely releases. Prepared and delivered 50+ Business Requirement Documents (BRDs) by translating business needs into functional and technical requirements with clear acceptance criteria by understanding the business processes within the assigned portfolio. Optimized task management through Confluence, improving workflow efficiency by 25% and reducing issue resolution time by 20% through streamlined tracking and prioritization. Facilitated agile scrum daily stand-ups, sprint planning, review and retrospectives, thereby promoting continuous improvement, leading to 25% increase in successful product launches. Implemented A/B testing and other experimentation techniques to validate product hypotheses and optimize features, ensuing in a 12% increase in conversion rates. Crafted comprehensive test plans by collaborating with QA team and facilitated user acceptance testing (UAT), leading to a 30% reduction in post-release defects and ensuring high-quality product delivery. Automated data reporting processes in Tableau, reducing manual effort by 40% and accelerating decision-making by 25% through real-time, interactive dashboards that provided actionable insights. Spearheaded a major transformation and change initiative by the integration of Azure Cloud services for financial projects, coordinating stakeholders to migrate data and applications, enhancing system reliability by 30% and reducing costs by 25%. Extracted and analyzed data for 200+ ad-hoc cases using SQL, which lead to identification and prevention multiple financial fraudulent activities, thereby strengthening the Anti-Money Laundering (AML) and Fraud Detection teams effectiveness. Project Manager Vedang Cellular Private Limited Sep 2019  Dec 2019 Developed key MIS (Management Information System) reports using excel for executives, enhancing data accessibility and decision-making speed by 20% through detailed, actionable insights. Guided comprehensive risk assessments and applied mitigation strategies, reduced product-related risks by 35% and improving project delivery timelines by 20%. Achieved 15% reduction in project delays and increased stakeholder satisfaction by refining internal processes, conducting gap analysis, and addressing project challenges across the lifecycle. RF Product Analyst Samsung Electronics India Limited Jun 2017  Aug 2019 Led the development and launch of the Minimum Viable Product (MVP) i.e. prototype of RF product, accelerating time-to- market by 30% and enabling early user feedback for iterative enhancements. Utilized Figma to streamline brainstorming sessions, reducing design iteration time by 30% and improving cross-functional collaboration efficiency by 25% through real-time visual idea sharing. Integrated DevOps practices to optimize workflows, achieving a 30% reduction in manual processes and improving collaboration between development and operations teams. Applied Objectives and Key Results (OKRs) to align team efforts with business goals, increasing the overall productivity by 20% and a 15% improvement in achieving strategic milestones. Fostered API integrations to enhance product functionality, achieving 15% increase in user engagement, obtained through close collaboration with engineering teams. Generated Tableau KPI reports, enabling senior managers to track progress and realize a remarkable 28% increase in team efficiency within a single quarter. Expertly utilized advanced PowerPoint skills to create executive-level presentations, effectively influencing leadership and securing project approvals for initiatives valued at over $10 million. Project Manager Reecomps Oct 2014  May 2017 Successfully managed multiple client projects simultaneously, delivering strategic initiatives on time and within budget, overseeing budgets up to $5 million. Served as Scrum Master, introducing Agile Scrum methodologies and coached agile scrum team, showcasing 35% improvement in sprint velocity and a 25% reduction in project delivery time. Developed and implemented project plans using project charters and Gantt charts, resulting in a 30% improvement in project timeline adherence and reducing scope creep by 20%. Managed end-to-end project delivery using JIRA, increasing team productivity by 25% and achieving on-time delivery for 95% of project milestones. Administered relationships with implementation partners and performed due diligence on new vendors, leading to 15% cost savings and a 20% improvement in vendor performance metrics. Orchestrated client relationships on-site, enhancing client satisfaction by 20% through regular communication, issue resolution, and aligning project deliverables with client expectations. Demonstrated strong risk identification and mitigation skills, ensuring project timeline adherence, reduced the impact of potential risks by 25%, maintaining seamless project progression. Pioneered and presented team performance reports to clients and senior executives on a quarterly basis, driving 20% improvements in transparency and stakeholder alignment through data-driven insights. ACADEMIC PROJECTSProduct Manager GO Wireless, University of Massachusetts, Amherst Defined Strategic Direction by crafting problem statements, vision, and mission, contributing to a 20% increase in organizational alignment with company goals and values. Prepared and delivered AI-enhanced Product Requirement Documents (PRDs), incorporating AI-driven market analysis and cost optimization, resulting in a 15% reduction in project costs. Developed and executed a comprehensive Go-To-Market strategy, marketing plan, and product launch, driving a 25% increase in initial sales and achieving 110% of the projected revenue in the first three months

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