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Click here or scroll down to respond to this candidateCandidate's Name , MBA, PMP, CSMRichmond, VA PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLESenior Program/Project ManagerSenior Project Leader supporting high profile cross-functional systems, developing project plans, and managing cross-discipline resources to meet deadlines and budget including Vendor Management. Oversee communications, scope, schedule, cost, risk, and delivery in project implementation. Identify and improve processes, operations, and methods to ensure optimal workflow.AREAS OF EXPERTISEProgram & Project Management Management, Supervisory and Coaching Skills Experienced TrainerVendor Management Documentation Delivery Systems Webex Causeway Microsoft Teams Microsoft Office including Microsoft Project and Visio Krisp.AI SQLSaaS Systems Schedule, Budget & Quality Goals Management Solutions Prosci Change ManagementStrategic IT Planning Requirements Analysis Quality IT Solutions Client Development Agile Methodologies IT Methodologies PMI StandardsQualified Commonwealth of Virginia Project Manager (June 2023)Emerging Technologies Multilingual: English, Russian, Portuguese and FrenchPROFESSIONAL EXPERIENCEOBJECT MANAGEMENT GROUP Richmond, VA 2021 Present and Dedham, MA 2016-2021Senior Program Manager/Senior Project ManagerEnsure engagement of remote technical teams around the world of C-Level and expert IT executives in developing frameworks and white papers identifying requirements for the Industrial Internet and other programs. Implement and manage multiple SaaS Cloud-based applications. Identify common interests and potential member contributors among participants. Track and report on deliverables, especially for the Security and Digital Transformation Working Groups. Recruit, train, and supervise between 10 and 15 Project Managers and Minutes Takers to ensure coverage for 80 meetings per month. Ensure sessions at four annual member conferences run smoothly both hybrid and in-person.Started up collaboration environment for multiple programs such as the Digital Twin Consortium and the Augmented Reality Enterprise Alliance.Led project to replace SaaS collaboration software for file and member management and event planning. Researched software options, compared features, and facilitated selection. Oversaw data migration and successful, timely implementation. Implemented Krisp.AI for minutes taking (2024)Eased member frustration and supported member retention and productivity by devising software strategy to transition to Single Sign-On (SSO) and introduced an Application Programming Interface (API) between custom membership management software and collaboration software; collaborate with SaaS vendor customer support on bugs, new features, and prioritizing and resolving issues.ITNOVASYS (subcontractor to Virginia Department of Transportation Richmond, VA January July 2023IT Project ManagerServed as hands-on technical project manager with development staff and business groups. Supported statewide VDOT Customer Service Center Cloud-based ERP application. Responsibilities included successfully planning, leading, organizing, and motivating project teams throughout all phases of the Commonwealth Project Management Standard.COSTA MERMES ENTERPRISES Dedham, MA 2013-2016Program Manager/Project Manager/SalesConsulted on technical products and services with library management software company Softlink; responded to customer service calls from library system managers and resolved Microsoft SQL Server and applications issues. Sold Medicare insurance for eHealth. Supported major health plan company in sales and marketing projects for senior products including guiding efforts to expand enrollment for Medicaid clients, facilitating introduction of new Medicare provider, and researching the Medicare market.COMMONWEALTH OF MASSACHUSETTS Boston, MA 2007-2013Program ManagerSupported $40M effort to replace legacy unemployment system with self-service, web-based system. Assisted director of replacement project by reviewing and tracking multi-year plan; developed and managed risk, resolved issues, and completed action items and change request lists. Monitored SharePoint to track project materials. Addressed customer service requests during first phase implementation. Vetted consultants from Big 4 technology consulting firm.Developed plan and supervised training of 700+ multi-site staff in eleven weeks with nine courses in more than 35 units with varying course prerequisites.RELATED EXPERIENCEEDUCATION DEVELOPMENT CENTER, INC. Waltham, MASenior Administrative Manager Health and Human Development ProgramsSupervised operations for 115-person division.Increased communication, productivity, and efficiency across 30 project teams by arranging cross-division activities and professional development for administrative and professional staff to increase common processes and technical skills.Social Service Agency Newton, MABoard MemberServed on Board.Eventually led the orderly dissolution of the organization due to lack of funds avoiding severe financial repercussions.NORTH CAROLINA STATE UNIVERSITY COLLEGE OF VETERINARY MEDICINE Raleigh, NCDirector of Computing ResourcesCompleted more than 20 information systems projects as senior advisor.Planned and implemented the Teaching Hospital Information System (THIS), an almost $2M custom first-of-its-kind financial and electronic medical records system.Introduced world-class systems development for strategic planning, help desk, and quality assurance.Saved more than $100K by creatively using resources including hardware, software, faculty, and students from multiple disciplines.EDUCATION & CERTIFICATIONSMaster of Business Administration (MBA), Information Systems, New York University, New York, NYDiplme d'tudes Approfondies (DEA), Information Systems, University of Paris, Paris, FranceBachelor of Arts (BA), Russian and Soviet Area Studies, Harvard College, Cambridge, MassachusettsCertified Project Management Professional (PMP)Certified ScrumMaster (CSM) |
