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EMAIL AVAILABLE PHONE NUMBER AVAILABLESUMMARYKnowledgeable and Skilled Retail Banker with 22 Years of experience providing excellent service to clients.I believe with my strong professional experience, I would become an asset to your organization because of my experience in production, customer service, marketing, and client relations.EXPERIENCEAlabama Power Company Birmingham, ALCustomer Service 07/2023-CurrentCustomer Service bill payments and billing inquiriesWoodforest National Bank Hueytown, ALRetail Banker III 08/2017-01/2023The last 4 years I have held this position as the top performing marketerOpening and closing of the branchOpening and closing bank accountsTeaching bank literacy courses that include excellent customer service skillsRegions Bank Birmingham, ALCMI Analyst 08/2012 - 08/2017Execute financial transactions according to banking policies and proceduresCreate customer accounts in banking systemsEffectively maintain proper record updates for customer accountsSecurely manage confidentiality of customers informationFoster rapport through developing and maintaining relationships with client baseResponding to customer inquiriesResearch and resolve service related issuesRegions Bank Birmingham, ALTTL Manager 08/2000 08/2012Managing Supervisors of Treasury, Transaction, and Loans DepartmentsResponsible for selecting and training associatesResponsible for balancing treasury and loan accountsPrepared account statements for mail, submitted payments to banking systems, and imaged documents associated with paymentsDeveloped new clients and marketed new productsMason Corporation Birmingham, ALLinesman 08/1998 08/2000Production linesman responsible for packaging and shipping aluminum sliding productsSupervised and trained new employeesProcessed new and exiting work ordersPackaged orders and transported to assigned destination by forkliftAssured assembly line operated in a timely manner and within industry standardPerspective Marketing Incorporated Birmingham, ALOrder Manager 08/1996 08/1998Coordinated all production responsibilities including : packing, loading, and shipping for all productsMaintained route distribution throughout the entire United StatesDeveloped and maintained accurate logs, invoices, and sales transactions pertaining to order requestRecruited and trained staffSouthern Ductile Casting Corporation Birmingham, ALGrindsman 08/1994 -08/1996Performed casting production by grinding iron, pouring lead, and molding lead pipes for distribution across the United StatesProcessed orders for companies through data entry into computer systemsFulfilled packing and shipping ordersOperated forklift to move and load productsEDUCATIONHoly Family High School Birmingham, Alabama 1986DeVry United Decatur, GeorgiaBSA/AML CertificationComputer Training CertificationForklift Driver CertificationSKILLSBSA/AML Training and CertificationOFAC Training and CertificationComputer Training CertificationForklift Driver Certification |