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Click here or scroll down to respond to this candidateCandidate's Name
Lake MaryPHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILEDynamic and outgoing with 15 years of experience in the service industry working with high-performing teams. Skilled in analyzing customer feedback to enhance satisfaction and developing strategies for continuous improvement. Well-versed in operating electronic equipment and maintaining a friendly, professional demeanor. My strengths lie in fast learning, adaptability, and exceptional multitasking abilities, complemented by outstanding communication and leadership skills.EMPLOYMENT HISTORYGeneral Manager Keller's Real Smoked BAR-B-QManaged, trained and scheduled staff members.IRM hiring manager.In charge of product ordering.Operated cash register, credit card machine and other electronic equipment accurately and efficiently.Analyzed customer feedback to identify areas for improvement and develop strategies to increase customer satisfaction.Handled customer complaints, gift cards, refunds and caterings.Developed and enforced policies and procedures to ensure compliance with legal and regulatory standards.Bartender/Manager, Thirsty Whale TooOperated cash register, credit card machine, and other electronic equipment accurately and efficiently.Created and served craft cocktails.Greeted customers in a friendly and professional mannerHandled customer complaints calmly and professionally, resolving customer issues in a timely manner.MySpace Cyber-nanny, Total Marketing ConceptsSocial network content screening services.Efficiently filtered through MySpace photo content in mass to identify and flag inappropriate, harmful or violent material.Assistant Head of Production, Records Management SystemsPersonal assistant to the Head of Production.Assisted in leading a team of file preparation and scanning specialists to complete customer orders in a timely manner.Operated commercial copy machines and other electronic equipment accurately and efficiently.EDUCATIONNational Registry of Food Safety ProfessionalsFood Safety Manager CertificationOrlando Bartending SchoolMixology LicenseSeminole Community CollegeHighschool DiplomaSKILLSExcellent communication skillsAbility to multitaskFast learnerStrong leadership skillsCreative problem solvingAdaptabilityFood safety and sanitation practicesComputer skillsAbility to work under pressureExceptional customer relationships managementProficient in craft cocktail creations |
