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Administrative Assistant Customer Servic...
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Title Administrative Assistant Customer Service
Target Location US-GA-Dalton
Email Available with paid plan
Phone Available with paid plan
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Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEWell-rounded professional backed by leadership, retail, and customer service experience. Able to provide administrative support and function as the primary interface between the patient and the provider. Facilitate the efficient flow of patients while remaining focused on managing priorities and ensuring patient confidentiality. Maintain and assure patient privacy and confidentiality.Bilingual  Fluent in English and Spanish.Ultimate Medical Academy  HIPAA Essentials for Healthcare Professionals Certificate.Regarded as a natural people person with strong interpersonal communication skills.Adapt to new challenges and ideas and able to develop relationships with diverse populations.Encourage high performance work cultures through leading by example.Communication Platforms  Zoom and Google Meet.Microsoft Office Applications  Word, Excel, and PowerPoint Type 50 WPM.KEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical Transcription Basic Coding Skills for ICD-10 & CPTCheck In Check Out Data Entry Release of Information Medical Laws & Ethics Claims Appeal Process HIPAA ComplianceCMS 1500 Claim Form Medicare Medicaid HMO PPO Insurance Verification Anatomy & Physiology Third Party BillingPatient Processing Patient Registration Medical Records Management Medical Billing Knowledge Billing CycleCERTIFICATIONSState of Georgia Certified Nursing AssistantState of Georgia Board of Pharmacy Registered Pharmacy Technician (RPhT) License #PHTC077611EDUCATIONUltimate Medical Academy Associate of Science Degree / Health Sciences  Medical Administrative Assistant, 2024WORK EXPERIENCEStay-at-Home Parent  Chatsworth, GA 12/2020  PresentHomemakerEnsure household duties are completed in a timely manner and manage household budget.Coordinate medical care, meals, and social activities.Remain deadline-oriented and reliable while adjusting priorities and managing time wisely.Walmart  Dalton, GA 09/2023  01/2024Stock AssociateDistributed and stocked merchandise throughout the store.Ensured items were stocked in the correct location, displayed attractively, and rotated properly.Followed established procedures and worked effectively as a team member.Claires Inc  Chattanooga, TN 05/2019  11/2020Retail Key Holder / Customer ServiceOpened and closed the store, answered inbound telephone calls, and took inventory.Operated cash register, scanned items, accepted payments, and processed refunds, credits, and exchanges.Interacted with diverse customers and utilized teamwork to ensure a positive customer experience.Mohawk Industries  Dalton, GA 06/2016  04/2019Warper OperatorOperated machinery in a safe and efficient manner and in accordance with company procedures.Inspected finished products for quality and adherence to specifications.Met production goals and deadlines to maintain schedule and communicated effectively with team members.

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