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Click here or scroll down to respond to this candidateTonyaCarterCandidate's Name
Travel ConsultantContact InformationStreet Address Broxton Bridge Hwy, Ehrhardt29081PHONE NUMBER AVAILABLEEMAIL AVAILABLELinkedIn:LINKEDIN LINK AVAILABLESkills Airline Tickets Sabre Scripts Formax ticketing tool Corporate Accounts Smart Booking Platform Hotel Reservations Salesforce Air Travel Group Travel Native Sabre GDS Car Rentals Business Travel Travel Authorizations Global Travel Program Sabre GDS Customer Service Business Development Quality Control Negotiation Pricing Reservation SystemExperienced Travel Consultant with six years of expertise in managing and organizing travel arrangements, providing exceptional customer service, and developing relatio- nships with vendors.Employment HistoryCandidate's Name Travel Consultant Jun 2021 - Present American Express Global Business Travel-Remote Remote Managed all aspects of travel for corporate VIPs Utilized Sabre GDS to efficiently book domestic and international flights, hotel accommodations, car rentals, and ground transportation Coordinated travel arrangements for corporate clients, resulting in increased client satisfaction scores Provided exceptional customer service by promptly responding to client inqu- iries and resolving travel-related issues Developed and maintained relationships with preferred vendors to secure the best rates and ensure high-quality travel experiences for clients Created detailed itineraries and travel plans tailored to each client's specific needs and preferences Stayed up-to-date with industry trends and changes in travel regulations to provide accurate information to clients Consulted with corporate clients to understand their travel needs and prefe- rences Provided personalized travel recommendations based on company policies and budget constraints Ensured all travel bookings adhered to company travel policies and guidelines Corporate Travel Consultant Nov 2018 - Jun 2021Direct Travel-Remote Managed and organized travel arrangements for clients, including booking flights, hotels, rental cars, and activities. Provided exceptional customer service by promptly responding to inquiries, resolving issues, and offering personalized travel recommendations. Developed and maintained relationships with vendors and suppliers to neg- otiate competitive rates and secure exclusive deals for clients. Stayed up-to-date with industry trends and destination knowledge to provide accurate and insightful travel advice to clients. Utilized travel booking systems and software to efficiently process reservatio- ns, track itineraries, and manage client profiles. Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service. Coordinated and maintained airline, automobile, and hotel reservations util- izing Sabre reservation system. Handled contracted corporate accounts for business travel. Experienced with Sabre Red 360 reservation system, Microsoft Office Products, Call monitoring systems and Call center management tools. EducationBachelor's Dec 2014 - May 2018University of Phoenix - RemoteCertificationsIATA CertificationApril 2023Sabre Certificate of CompletionFebruary 2023 |
