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USER EXPERIENCE DESIGNER MOLINE, IL, 61265, UNITED STATES PHONE NUMBER AVAILABLEDETAILS1714 55th St. PlMoline, IL, 61265United StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLEEMAIL AVAILABLELINKSPortofolioLinkedInSKILLSStrategyResearchIAAnalysesDesignOpsSketchingMockupsWireframingPrototypingMiro, Microsoft Teams, Mural,Trello, Slack, Stormboard, PivotalWeb ServicesGoogle Analytics, OptimalWorkshop, Qualtrics,UsabilityHub, User Interviews,UserTesting Inc., UserZoomSPSS, R, ExcelAdobe Creative Suite, Figma,Sketch, Axure, Marvel, InVision,Balsamiq, Moqups, Proto.ioBrackets & Komodo EditHTML5, JavaScript, Bootstrap,CSS3PythonEMPLOYMENT HISTORYSenior User Experience Designer at CVSHealth, Buffalo Grove, IL September 2021 November 2022Full-time 40 hours per week A full-stack designer assisting with all dimensions of design research, usability evaluation, information architecture, wireframes, prototypes, material design, design patterns, design systems, and graphic design, with knowledge of HTML, CSS, and JavaScript and support for engineering Enterprise Product Acceleration Lab Extreme Programming Methodology (XP) Pivotal's Agile User-Centered Design (UCD) UX Design advocacy for PBMs and CVSHealths Information Technology Domain Educated both stakeholder businesses and technology teams on the XP Process and Agile UCD Lead products through the entire Stages of The Design Process Problem-solving by taking a user-centered approach to design with business acumen by finding the right solution to deliver improved products and services while facilitating design strategies Stayed up-to-date on UI/UX design industry best practices and trends to iterate over current designs to follow new principles and standards Created user flows and storyboards to illustrate the user journey and ensure a seamless user experience Utilized Web Design to create dynamic, interactive user interfaces to improve user experience in the IT PBM EnvironmentAcademic Tutor at DePaul University, Chicago, ILSeptember 2019 March 2021Part-time 20 hours per weekTutored faculty and students at Eugene P. Jarvis College in Human-Centered Design, Human-Computer Interaction, UX/UI Principles, Research Methods and Tools, Prototyping, Web Design, Front-End Engineering, and Mobile App Design Data Entry Specialist at DePaul Veteran Student Affairs, Chicago, IL May 2019 September 2019Part-time 20 hours per week Assisted veteran-affiliated students in applying their benefits to DePaul University programs Performed data entry in PeopleSoft Collaborated with cross-functional teams to identify and resolve data-related issues Developed and maintained databases to store and organize data Implemented and analyzed an audit system to identify and correct database information Auditing of administrative records and verifying changes Organized and filed paper and electronic documents according to established proceduresLibrary Technician at DePaul College of Law, Chicago, IL September 2018 May 2019Part-time 20 hours per week Knowledge of The Dewey Decimal System including collection management, information systems and technology, information literacy and architecture, cataloging and classification, preservation, reference, and management Organized activities and promotional events for students in the College of Law Oversaw the library to ensure cleanliness, order, and protection of the librarys resources Developed and organized library inventory (e.g. books, collections, periodicals, multimedia, etc.) Conducted regular checks and updates on database information Supervised patrons and enforced library rules and regulations Helped patrons research reading materials and references Answered patrons questions via phone or email Managed library mailing and equipmentUX Designer and Strategist at University of Iowa Research Foundation, Iowa City, IA August 2017 May 2018Part-time 15 hours per week Summarized lean canvases and current operating plan of the business that they support with a keen vision for digital products within their area of responsibility by making sure products align with the user goals of a given startup business by commercializing ideas and translating user research discoveries Responsible for creating proposals, business plans, MVPs, presenting UX design concepts to stakeholders, and gathering product goal insights by analyzing quantitative and qualitative user research to synthesize customer data with a measure of success to identify opportunities and recommend design directions Defined UX visions to create further UX strategies and identify user requirements to shape and prioritize feature sets by connecting design strategy to business results Counselor at Two Rivers YMCA, Moline, ILJune 2010 August 2017Full-time 40 hours per week Showcased Values Education and Service Learning to foster healthy living and well-being Training in Diversity and Inclusion to teach fundamentals that build character Leadership development to encourage team building and strategy skills for problem-solving Nature Education to show the importance of the outdoors, sustainability, and biodiversity Participating in Sports Education to promote team activity and involvement Used the YMCA app integration for STEM academic enrichment for children to see interest possibilitiesEDUCATIONBA Informatics, University of Iowa, Iowa City, IAAugust 2014 May 2018MS Human-Computer Interaction, DePaul University, Chicago, IL September 2018 March 2021PROFESSIONAL AFFILIATIONSDelta Gamma Tau Chapter, Iowa City, IAAugust 2015 PresentThe Delta Gamma Foundation fosters lifetime enrichment for members, promotes Service for Sight, and partners with the Fraternity to ensure the future of sisterhood. Our dedicated members and friends make this mission possible through philanthropy, service, and support of three key values: Individual Member Support, Training and Programming, and Service for Sight.ACM, Iowa City, IAAugust 2014 May 2018Association for Computing Machinery is a global scientific and educational organization dedicated to advancing the art, science, engineering, and application of computing, serving both professional and public interests by fostering the open exchange of information and promoting the highest professional and ethical standards. WiCS, Iowa City, IAAugust 2014 May 2018Women in Computing Sciences (WiCS) is a group dedicated to encouraging young women to pursue technology-related fields and build a community of technical women at the university and beyond through community outreach, professional development, and peer networking.WiSE, Iowa City, IAAugust 2014 May 2018Women in Stem Ambassadors (WiSA) are increasing the participation and advancement of women in science, technology, engineering, and math fields through outreach to the local community as well as undergraduate and graduate students. This organization is a community of women wishing to enrich their own lives and also give back to the community organizing educational and social events for members while also planning outreach events for the wider community.XD Roundtable, Chicago, ILSeptember 2018 PresentA platform for connecting for personal and professional growth of DePaul Students interested in the Human-Computer Interaction (HCI) and the UX Industry. |