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Professional TitleAccomplished, dynamic, innovative professional with nearly 10 years of hands-on customer service and management skills; including all interpersonal skills, helping consumers and clients with questions and concerns, answering phones promptly, professionally and respectfully, booking and conrming appointments, and all day-to-day oce functions Seeking full time opportunities to professionally execute all tasks, as well as gain and share knowledge with my fellow teammates in a challenging, fast paced environment. My goal is to utilize my skills and professional experience to provide solutions and satisfaction through my own charisma and years of top-notch experiences.EMAIL AVAILABLE PHONE NUMBER AVAILABLESKILLSBooking and Conrming Appointments Management Skills Procient Computer Skills Sales monitoring Training and development Time management Retail space planning EDUCATIONStudy ProgramGrand Blanc Community High School09/2002 - 06/2006, Grand Blanc, MIWORK EXPERIENCEAdministrative Patient RepresentativeGrand Blanc Vision Clinic01/2024 - 07/2024, Grand Blanc, MiObtaining patients addresses, contact details, insurance information, and medical histories. Scheduling patient appointments and making reminder calls Performing administrative and clerical duties, such as ling paperwork, when necessary Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments. Cafe AssociateSams Club09/2023 - 12/2023, Grand Blanc, MIPrepare and serve specialty coee drinks, smoothies and teas. Maintain cleanliness around the department; also, communicate with members in a professional and respectful manner when assistance are neededTrain in all areas of retail including point of sale (POS), shipping and handling Enter all orders into the POS system accurately and eciently.maintain a high level experience in a fast pace environme Achievements/TasksAchievements/TasksPage 2 of 2WORK EXPERIENCEAdministrative Assistant Grand Blanc, MI AdminGrand Blanc, MIProvide front-desk coverage by managing a busy, multiline phone system, greeting guests as they enter the oce, managing incoming/outgoing mail and shipments, and maintaining an organized, clean oce environment. Provide administrative support to senior leaders, including email correspondence and generation and distribution of memos, letters, spreadsheets, forms, and faxes.Maintain ling system, contact database, employee list, and inventory. Maintain workow by analyzing and rening standard operating procedures, such as scheduling, communications, and oce layout. Assistant ManagerRite Aid02/2012 - 10/2021, Grand Blanc, MIUnderstand and manage the operation of your store to maximize protability Coach associates by motivating the mindset of driving sales through customer service. Maintain and analyze P&L reports and inventory logs. Uphold cash and bank depository procedures.Manage tasks and supervise team members in the absence of the Store Manager. Achievements/TasksAchievements/Tasks |