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Phone: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEOBJECTIVEA dedicated, skillful, and highly motivated professional seeks a challenging position where I may utilize interpersonal skills with accuracy and efficiency while maintaining a motivated, productive, and goal oriented environment for the entire professional team. My objective is to leverage my experience and skills to further my career in customer service, technical expertise and management. EDUCATIONEast Tennessee State University, Johnson City, TNB.S., Engineering Technology Concentration Electronics 2004 PROFESSIONAL EXPERIENCEBRANCH OPERATIONS MANAGERNational HME 2023 - 2024 Managed daily operations of medical equipment. Routed technicians to specific locations to install medical equipment. Coordinated with Hospices and ordering nurses to fulfill orders in a timely manner. Managed inventory in a warehouse environment and maintained clean equipment for patients and facilities. SR. SERVICE TECHNICIANSpider Staging (a division of Brandsafway, LLC) 2006 2022 Powered access and safety solutions Supervised the daily field operations and maintenance of the rental fleet of the Atlanta branch. Planned, scheduled and directed branch personnel to ensure customer satisfaction based on customer demands for erection and dismantle of suspended scaffolds.. H6 Communicated technical information and conducted staff meetings to ensure proper protocol and maintaining goals, policies, procedures and objectives were being achieved in field Communicated with customers regarding orders, fulfillment issues, schedules and deliveries. Responsible for timely and accurate transactions of maintenance objectives. Conducted employee and customer training sessions on subjects such as proper procedure and operation of safety equipment, and quality improvement. Assisted Sales with quoting rental rates under the company guidelines, processes rental and sales orders. Responsible for project surveys, scope of work and proper rigging applications. Responsible for branch inventory management. Ensured rental equipment complied with company standards. Kaizen 5S Methods..CERTIFICATES OSHA 10 Certified OSHA 30 Certified Safeworks, LLC, Rigging Specialist Safeworks, Competent Person Certified Certified to service traction air and electric and drum hoist. COMPUTER KNOWLEDGE Microsoft Office: Excel, Word, Outlook, Power Point Google Docs, Drive, Sheets and Calendars JD Edwards |