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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE Street Address EMAIL AVAILABLE linkedin.comCERTIFICATIONSCertified Operations Manager (COM) [ChristianServiceUniversityCollege], [2015]Lean Six Sigma Green Belt [ChristianServiceUniversityCollege], [2014]Project Management Professional [KNUST], [2016]Certified Business Operations. Professional (CBOP)[Christian Service University College ],[2017]LANGUAGESEnglish (Fluent), Twi (Proficient)SUMMARY OF QUALIFICATIONSResults-driven Operations Manager with over 6 years of experience leading cross-functional teams, optimizing processes, and driving efficiency improvements. Proven track record of managing day-to-day operations, ensuring high-quality standards, and meeting business objectives in fast-paced environments. Expertise in supply chain management, resource allocation, and strategic planning. Strong leadership, problem-solving, and . Strong problem-solving skills with a focus on finding innovative solutions to complex technical challenges. Excellent communication and teamwork abilities Passionate about staying updated with the latest advancements in technology and continuously learning new skills to enhance expertise in the field of computer scienceTECHNICAL SKILLSERP Systems (SAP, Oracle)Project Management Tools (Asana, Trello)Customer Relationship Management (CRM) SystemsData Analysis & Reporting (Excel, SQL)Lean Six Sigma MethodologiesPROFESSIONAL EXPERIENCEGhana Revenue Authority. Ghana-kumasi (Tax Officer)feb/2013 - December/2015Assisted in managing daily operations, ensuring compliance with safety regulations and qualityMaintain a centralized vendor administration function against provider payouts.Liaise with team members in managing cash disbursements and record keeping.Assist in putting together budgets for the Ghana officeMaintain relationships with local banking service providers to ensure the efficient running of our e-banking and payment systems.MTN GHANA (Operations Specialist)may/2016 - December/2021Assisted IN overseeing the day-to-day operations of the company's network and services within Ghana, ensuring smooth functionality, optimizing processes, managing resources, maintaining quality control, and leading teams to achieve operational goals, including network coverage, customer service, and efficient service delivery across different regions of the country.Appiah brothers ltd.co. Ghana-kumasiDecember/2021 - CURRENTContributed to process improvement initiatives, reducing inefficiencies by [X]%.Supervised a team of [X] employees, providing support and guidance to achieve performance targets.Collaborated with vendors and suppliers to optimize supply chain performance and reduce costs.Assisted in budget management and allocation of resources, contributing to cost savingsEDUCATIONChristian Service University CollegeBachelor of Business Administration 2013 - 2017Major Finance/MarketingThesis: Financial Implications of Rebranding on Market PerformanceGPA: 3.40/4.00 |
