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Candidate's Name
Employment AvailableHarvey, Louisiana, United StatesPHONE NUMBER AVAILABLESummary Experienced Customer ServiceRepresentative with a demonstrated history.Employment HistoryRobert Half-PVH Tommy HilfigerCustomer Service Representative09/2023 01/2024Answered calls, emails, and live chatAssisted customers with questions about their orders Provided OTC refunds, order confirmation, and return shipping labelsHumanaInbound Contact Representative10/2022 06/2023Provided assistance to medical providersData entry specific details for medical authorizations Utilized multiple process document to answer medical insurance questions & concernsTTECCustomer Service Representative10/2020 01/2022Answered 25-30 calls per day on a multi-line phone Registered customers for medical test at a pharmacy Set appointments and provided test resultsHampton In SuitesPBX Phone Operator09/2019 06/2020Operated ONQ phone system and answered callsTransferred calls to departmentsAssisted customers with room complaints, andquestionsEducationRemington College- TexasAssociate in Medical Assistant2006-2007Performed accurate EKGStudied terminology & CPT codesTrained in routine laboratory proceduresEphesus Academy- LouisianaHigh School Diploma1992-1996Completed curriculum and receivedCredits to graduate