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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Silver Teal WayUpper Marlboro, Maryland Street Address United StatesMobile: PHONE NUMBER AVAILABLEEvening Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEAvailability:Job Type: Permanent, Detail, Internships, Telework Work Schedule: Full-timeDesired Locations:ALL, California, United States; ALL, District of Columbia, United States; Anne Arundel County, Maryland, United States; Prince George's County, Maryland, United States Work Experience:Employee Relations Manager (HR Specialist)The Executive Office of the President/ The White House 1600 Pennsylvania AveWashington DC, DC1/2024 - 7/2024Hours per week: 40Duties, Accomplishments and Related Skills:-Served as the Employee Relations Manager, providing operational and strategic direction for the full range of employee relations services for employees within The Executive Office of the President (EOP) (approximately 2000 civilian employees), as well as overseeing the training functions for Employee Relations subjects-Supervised the development of programs which included employee discipline, random drug testing program, reasonable accommodations, Paid Parental Leave, FMLA, VLTP, ASL Interpreting Services, and performance management programs-Provided policy guidance and interpretation to managers throughout the EOP and its components. Kept abreast of legislation, Executive Orders, court decisions, rulings of cognizant federal authorities and other events related to federal employee relations-Provided technical advice and assistance to the Office of General Counsel in representing EOP in proceedings before cognizant authorities (MSPB, arbitrators, mediators, etc.)-Managed bi-weekly employee relations onboarding of agency staff in an effort to introduce agency policy-Maintained data tracking of the progress and performance of 8 programs. Led performance management processes pertaining to the aforementioned programs.-Facilitated the oversight and processing of hundreds of large scale awards for the Office of Management and Budget (OMB). Conducted all administrative functions in the processing of performance appraisals and awards for OMB-Promoted workforce development in an effort to provide seamless services to employees. Assisted my employees with identifying relevant trainings regarding our available services which included succession planning to identify critical positions within the organization and developing action plans for high-performing individuals to be ready to fill those positions-Facilitated the development of SOPs and other HR policies where there were few or underdefined policies 10/8/24, 12:45 PM Print Resumehttps://www.usajobs.gov/applicant/document/resumes/ 1/9-Served as Contracting Officer Representative (COR 1) Supervisor: Danielle Melfi (202-661-6422)Okay to contact this Supervisor: Contact me firstHuman Resources Specialist/Case ManagerDepartment of Housing and Urban Development451 7th St SWWashington DC, DC9/2020 - 1/2024Hours per week: 40Duties, Accomplishments and Related Skills:-Monitored and facilitated Reasonable Accommodation and Hardship Reassignment programs to ensure consistency and fairness across the agency; monitor and report successes and recommendations for the effective utilization of each program. Maintained a caseload of 20-50 cases per month-Communicated tactfully with customers on sensitive disability related matters; maintained and appropriately secured pertinent, comprehensive, confidential documentation received from appropriate medical providers-Served as a seasoned point of contact by providing authoritative advice on disability, hardship and reasonable accommodation services under the cognizance of the branch-Applied broad functional knowledge, detailed technical knowledge, a thorough understanding of precedents, familiarity with the organizational environment, sound judgment, and discretion of deliberations-Ensured that disability, hardship and reasonable accommodation programs satisfied agency and OCHCO objectives and complied with EEOC guidance, governing laws, regulations, and policies-Coordinated across various functionalities to include agency Office of the Chief Information Officer (OCIO), Procurement Office, Budget and Facilities, Recruitment and Staffing (RSD), Labor Unions (AFGE and NFFE), and the Bureau of Fiscal Services (BFS) during the processing of reasonable accommodation requests- Identified opportunities for innovation and proposed actions to enhance the quality and timeliness of services; recommended significant, new service initiatives and participated in developing short-term and strategic plans and measurement criteria for branch, division, and office programs-Analyzed employment practices and essential job functions to determine barriers to employment and available reasonable accommodations options of affected individuals Conducted bi-weekly NEO (New Employee Onboarding/Orientation) briefing of employees with diverse backgrounds.-Coordinated and communicated with supervisors, managers, administrative officers, and employees in assigned field and headquarters offices on Reasonable Accommodation and Hardship programs, related issues, and concerns; planned, scheduled and conducted trainings and briefings in interpreting and explaining the policies related to both programs-Established monitoring and feedback procedures to evaluate implementation; reviewed accommodation case files for accuracy, appropriateness and completeness-Planned and coordinated training programs and seminars to provide increased awareness of hardship and reasonable accommodation issues, and management's role and responsibilities in these areas; worked closely with management officials to achieve informal resolution of accommodation requests-Developed SOPs and other HR policies where there were few or underdefined policies 10/8/24, 12:45 PM Print Resumehttps://www.usajobs.gov/applicant/document/resumes/ 2/9-Established and maintained productive working relationships with clients, other Federal agencies, OCHCO managers and staff members, and agency administrative organizations; coordinated programs and projects and obtained customers' perspectives on the timeliness and quality of service-Developed, implemented and assessed Departmental Hardship Program; reviewed policy for revisions, additions and updates; drafted SOP's, procedures, reports, memoranda, and made oral presentations; made recommendations for improvements and initiatives; provided advisory and consultant services, both orally and in writing- Developed annual reports on the usage of the programs, and maintained records disposition-Served as acting Branch Chief; responded to agency inquiries for information, analysis, case status, recommendations, projections and evaluations on issues related to the Reasonable Accommodation and Hardship programs; determined work requirements to meet deadlines; established workload priorities based on project importance; organized tasks for subordinates using judgment regarding a balance of workload and individual abilities; evaluated subordinate workers' performance. Supervisor: Tammy Lawrence (202-821-8566)Okay to contact this Supervisor: YesHuman Resources Specialist (Employee Relations)DHS/Office of Inspector General (OIG)395 E Street SWWashington, DC6/2018 - 8/2020Salary: $0.00 USD Bi-weeklyHours per week: 40Duties, Accomplishments and Related Skills:-Advised agency employees and management of the rules and regulations, procedures, rights, and obligations of employee relations; advised management with all management-employee matters to include: discipline, adverse actions, grievances, leave regulations and administration, standards of conduct, counseling and referral services, employee assistance issues, health services, employee assistance programs, violence in the workplace programs, telework, FMLA, and reasonable accommodations; used sound judgement in evaluating options and alternatives while making decisions in a fast-paced environment; independently performed duties without direct supervision including, interpreting policy and applicable regulations, coordinating with other facets of HR regarding the processing of personnel related actions-Interpreted employee relations procedures, practices, policies, and guidelines while making recommendations on simplifying program processes and improving efficiency; reviewed documentation related to a broad range of human resource functions, translated human resource technical information; developed, interpreted and communicated policies and procedures for internal customers; produced employee relations training materials, conducted employee relations training for management and employees; multitasked multiple projects to meet short and long term goals-Analyzed information to support recommendations or conclusions; advised management on employee relations issues regarding the interpretation of personnel policy, regulatory compliance, employee rights, and performance management processes; identified potential problems and made recommendations to management for resolution; presented solutions on matters affecting numerous inter-related personnel issues-Recommended disciplinary options based on either employee misconduct or unacceptable performance; provided interpretation and instruction of Performance Management regulations, policies, procedures, and developed guidance on the appropriate course of action; composed drafts of recommended disciplinary actions; utilized a wide range of analytical and evaluative research methods and information gathering techniques to 10/8/24, 12:45 PM Print Resumehttps://www.usajobs.gov/applicant/document/resumes/ 3/9 locate, analyze, and interpret precedent and substantive decisions and legal opinions to serve as a basis for case action-Researched case law to ensure that the Agencys actions are appropriate and legally defensible in accordance with Title 5 of the United States Code and the Code of Federal Regulations; Office of Personnel Management regulations and the Merit Systems Protection Board (MSPD); participated in administrative procedures-Conducted formal anti-harassment fact-finding inquiries; served as point of contact in anti-harassment cases; tracked cases through to completion; developed formal agency anti-harassment reporting procedures; provided advisement with the Workplace Violence Prevention Program utilizing Workplace Assessment of Violence Risk(WAVR-21) methodology-Served as Reasonable Accommodations (RA) Program Coordinator; assisted involved parties with the RA process; facilitated the process by obtaining and reviewing medical documentation related to RA requests; maintained case information and various reporting data within an integrated database system; extracted information for a variety of recurring reports; applied pertinent laws, regulations, policies, and precedents regarding the RA request process; managed related support resources; resolved major issues in alignment with program goals and objectives; ensured efficient and effective work processes and administrative operations; provided options and recommendations for management's review regarding very complex cases; analyzed duties and requirements of the employee's position in order to identify possible barriers or necessary adaptions; drafted appropriate final agency decisions-Served as point of contact for Employee-initiated Change in Duty Station requests and FMLA requests; ensured that all required documentation was submitted by the employee; drafted the appropriate final agency decision; served as point of contact for questions related to the Employee Assistance Program. As well, addressed recruitment and staffing matters in an effort to facilitate a workforce of motivated employees who filled any skill gaps that would prevent a lack of productivity due to staffing issues. Supervisor: Cylia Lowe ((202) 981-6891)Okay to contact this Supervisor: Contact me firstCase Manager/AdjudicatorDHS/TSA701 S. 12th StreetArlington, VA12/2013 - 6/2018Salary: $0.00 USD Per YearHours per week: 40Duties, Accomplishments and Related Skills:-Adjudicated cases of alleged employee misconduct that were oftentimes complex, controversial, sensitive and of an unprecedented nature, based on Reports of Investigation (ROI) received from the Department of Homeland Security Office of Inspector General (OIG) or the TSA Office of Inspections (OOI)-Served as proposing official in determining case disposition/adjudication based on misconduct allegations; utilized organizational skills to effectively manage, document, and track a varied and complex case load under constraints of time and consistency; compiled and analyze information to support recommendation or conclusions-Reviewed and evaluated investigative case files consisting of sensitive materials characterized by a large body of disputed, interrelated facts, and situations that may be difficult to reconstruct, analyze, or explain; prepared written reports proposing disciplinary or adverse actions based on an analysis of the investigative data-Performed comprehensive analysis of all relevant factors ensuring that the full range of evidence was properly evaluated utilizing all applicable resources to include agency policy, rules and regulations, laws, Federal 10/8/24, 12:45 PM Print Resumehttps://www.usajobs.gov/applicant/document/resumes/ 4/9 employee relations regulations, statutes, court rulings and precedents, and human resources policies and procedures-Determined if investigative leads were sufficiently developed in an effort to link association matrices and time- event matrices in the adjudicative process; coordinate with representatives from OOI, the OIG, or Personnel Security to pursue investigative follow-up when needed-Interpreted facts and events identifying aggravating or mitigating factors relevant to the case in an effort to determine the appropriate penalty to impose in relation to acts of alleged employee misconduct using the agencys Table of Penalties in conjunction with The Douglas Factors-Researched, interpreted, and analyzed Merit Systems Protection Board (MSPB) case law, and federal regulations to identify trends and patterns in an effort to ensure that the organization's actions were appropriate and legally defensible-Assessed potential impact and precedent-setting implications of pending employee/ labor disputes in areas of discipline and adverse actions, grievances, appeals, Merit System Protection Board (MSPB), Equal Employment Opportunity Commission (EEOC), and Federal District Court-Provided expert policy interpretation to facilitate a common understanding and consistent application throughout the organization while also determining whether administrative and management policies, procedures, and program requirements applied to specific cases of alleged misconduct versus performance management-Prepared disciplinary and adverse action proposal letters of varying complexity relating to the adjudication of employee misconduct allegations ensuring compliance and legal sufficiency; advised on the development of documentation to support recommended actions-Ensured that standard forms and other documents were processed, received, and uploaded into the HR/ER database to reflect personnel actions taken as a result of case disposition-Developed Standard Operating Procedures (SOP) and guidance pertaining to the OPR Case Management Program and ER/HR related services provided by OPR as well as recommended the initiation of beneficial changes in processes and procedures-Utilized shared resources (Dashboard, SharePoint site) to maintain program and policy information for internal customer use and tracking purposesSupervisor: Deborah Kearse (240-535-9303)Okay to contact this Supervisor: Contact me firstProgram AnalystDHS/TSA701 S 12th StreetArlington, VA11/2010 - 11/2013Salary: $0.00 USD Per YearHours per week: 40Duties, Accomplishments and Related Skills:-As a program analyst within the personnel security division, I applied knowledge and experience of the personnel security program which encompassed the principles, concepts, regulations, practices, analytical methods and techniques involved with execution of the federal adjudicative process; provided on-going support to managers, attorneys, adjudicators, and personnel security specialists which included initiating, assigning, tracking, and case management to ensure timely completion and regulatory compliance 10/8/24, 12:45 PM Print Resumehttps://www.usajobs.gov/applicant/document/resumes/ 5/9-Determined clearance level requirements for employees; initiated and reviewed investigations through e-QIP; prepared written documentation to support personnel security decisions, which may have included adverse actions; reviewed E-86 questionnaires for personnel security eligibility; ensured that all personnel security forms were received and completed correctly prior to release to OPM for investigation or agency adjudication; provided E-86 and e-QIP customer service for high volume call-center; identified security/suitability concerns; conducted quality reviews in accordance with OPM guidelines-Utilized a variety of databases and applications such as: Integrated Security Management System(ISMS); National Crime Information Center (NCIC); Electronic Questionnaires for Investigations Processing (e-QIP); Personnel Investigations Processing System (PIPS); Joint Personnel Adjudication System (JPAS); Background Investigation Tracking System (BITS), Central Verification System (CVS); Keypoint; developed/maintained electronic tracking tools and made recommendations for process and functionality changes; verified the accuracy of data; processed forms, records, documents, collected, compiled, organized, and transferred electronic information; reviewed reports, documents or other materials to verify correctness, compliance, or authenticity; extracted information from data repositories, Internet, reports, and publications-Conducted analysis and evaluation of reports of investigation which contained conflicting information; researched security regulations, policies, and related guidelines in an effort to provide input to higher-level specialists; ensured that services and products reflected organizational objectives while adjusting priorities in response to changing needs; analyzed the application of policies and directives to ensure program compliance-Conducted fact-finding with the preparation of Notices of Proposed Action and Interrogatory letters in an effort to resolve suitability/security concerns. Prepared/reviewed analytical reports/data; reviewed outgoing correspondence for proper format, grammar, and conformance with established policies; composed memoranda; obtained credit reports, criminal background checks; responded to questions/inquiries involving the administration of security regulations . Partnered with HR (Employee Relations Branch) to implement employee relations strategies.-Monitored/performed project management support activities such as utilizing performance metrics and reporting on factors that impacted project schedules/activities, and/or level of quality expected; accomplished varying assignments with daily and long-term priorities focusing on a timely completion within project deadlines while maintaining regulatory compliance; implemented security related Executive Orders, OPM mandates and DHS directives/regulations; conducted security debriefings; reviewed/analyzed internal policies/procedures and made recommendations for change-Identified problems that impeded the timely completion of adjudications while offering effective solutions or information on services and resources; explained, defended/justified decisions or recommendations; functioned as liaison between management, adjudicators, Chief Security Office and Office of Chief Counsel; reviewed the work of adjudicators; provided/explained program information in anticipation of questions or related concerns-Collaborated to build strategic relationships and achieve common goals; reviewed and reconciled records to resolve a variety of problems through coordination with organizational representatives, adjudicators and personnel security management; assembled and reviewed security packages for incompatible information or administrative discrepancies; conducted background research and fact-finding; researched governing rules, regulations, and policies that addressed specific issues; provided recommendations to security specialists on appropriate course of action in response to specific issues; provided guidance to team members while producing consistently accurate work products that demonstrated attention to detail and required minimal supervisory review prior to delivery-Conducted fingerprinting using ID1000 LiveScan with Cross Match and badging according to HSPD-12 mandates.10/8/24, 12:45 PM Print Resumehttps://www.usajobs.gov/applicant/document/resumes/ 6/9-Completed the Defense Security Service(DSS) Intelligence Community Directive (ICD)704 Adjudications(Suitability)Supervisor: Anthony Jones (571-227-4446)Okay to contact this Supervisor: Contact me firstInvestigative AssistantOffice of Personnel Management/Federal Investigative Services South 12th StreetFort Meade, MD3/2009 - 12/2010Hours per week: 40Duties, Accomplishments and Related Skills:As an Investigative Assistant for The Office of Personnel Management Federal Investigative Services, I provided support for the development and implementation of policies and procedures in the daily operations of the personnel security program. This was accomplished by working with field investigators who conducted personnel background investigations for security clearance and/or suitability inquiries for employment. I conducted a variety of fact-findng assignments in the form of records checks that included analyzing data and verifying information of a discrepant or derogatory nature. The various investigative checks pursued include credit checks, local agency checks, court records, taxes (IRS), education, employment, birth, citizenship, residence, marital status, and military records. I requested and reviewed records and information electronically, prepared letters of inquiry requesting records checks or record information, entered and tracked data in the Personnel Investigations Processing System (PIPS), and used other personnel security databases and applications such as the Electronic questionnaires for Investigations Processing (e-QIP). I was therefore responsible for maintaining the accountability of requests sent and responses received. I conducted follow up on outstanding inquiries and tracked cases as needed. I also prepared detailed, narrative Reports of Investigation (ROI's), in the form of testimonies, summarizing all findings and conclusions. I ensured that ROI's met all pertinent formatting requirements and that they contained pertinent facts as well as sufficient information to be able to withstand third party scrutiny or challenge for adjudicative purposes. I prepared and maintained all case information within a secured environment. I provided quality customer service by phone and in person as well as prepared documentation to support the development of policies and procedures, such as standard operating procedures. I was also responsible for assessing office needs and training new employees with regard to protocol and technique as well as in the proper use of the equipment and software. I installed/updated software, configured and maintained database files and back up files. I reviewed outgoing correspondence for procedural and grammatical accuracy, conformance with general policy, etc. I drafted correspondence and reports, collected data, prepared reports for higher echelons, or otherwise acted on requests received from elsewhere within the agency concerning procedural and/or administrative requirements. I also prepared time and attendance reports using an automated system, resolved problems with errors, transmissions, etc, involving the system . I also coordinated travel arrangements and also utilized and maintained a government travel card. Supervisor: Joyce Evans (4436989626)Okay to contact this Supervisor: YesEducation:University of Maryland College Park, MD United States Bachelor's degreeCredits Earned: Quarter HoursMajor: Criminal JusticeRelevant Coursework, Licenses and Certifications:Criminal Evidence and Procedures, Criminal Law, Criminalistics, Criminology, Labor Relations, Intercultural Communications, Human Resource Management, Writing for Managers Prince Georges Community College Largo, MD United States Associate's degreeCredits Earned: Quarter HoursMajor: Nuclear Medicine Technology10/8/24, 12:45 PM Print Resumehttps://www.usajobs.gov/applicant/document/resumes/ 7/9 Relevant Coursework, Licenses and Certifications:Nuclear Medicine Techniques I, II; Radiopharmacy/Radiation Chemistry; Clinical Nuclear Medicine Technology I, II, III; Biology; Chemistry; Human Anatomy and Physiology I & II; Technical Physics for Nuclear Medicine Walden University Minneapolis, MN United StatesMaster's degreeCredits Earned: Semester HoursMajor: Project ManagementJob Related Training:Contracting Officer Representative (COR 1),Employee Relations Week, Federal Employment Law Training Group (FELTG), WAVR-21 (Workplace Assessment of Violence Risk),Employee Relations (TSA),Labor Relations for Practitioners (USDA Graduate School), Mediator (State of MD),MSPB Law Week, Federal Employment Law Training Group (FELTG), 18 CLEs, Certificate of Federal Records Management Training, National Archives, Graduate Certificate, Applied Project Management, Walden University, INTERNSHIPSWashington Hospital Center, Division of Nuclear Medicine, Prince Georges General Hospital, Division of Nuclear Medicine, 2007, TRAINING COURSES/CLASSESLegal Writing, Planning and Administering Project Contracts, ERM and Project Risk Management, Budgeting and Management of Operations, Practices in Project Management, Records Scheduling, Managing Performance:(Performance Plans, Appraisals and Actions tied to Performance), Defending Adverse Actions Before the MSPB, Arbitration, and EEOC, Effectively Addressing the "Douglas" Mitigating Factors, MSPB Case Law Update, Neuroscience and Peak Leadership Performance, ID1000 LiveScan with Cross Match, Fingerprinting, Mistake- free Grammar and Proofreading, Managing Multiple Priorities and Projects, Communicating with Tact and Professionalism, Intelligence Community Directive (ICD)704, Adjudications, DSS, Conflict Management Essentials, Suitability Adjudication, USDA Graduate School` Affiliations:Society of Nuclear Medicine - MemberPhi Theta Kappa-International Honor Society - Member Golden Key International Honour Society - MemberAdditional Information:DHS Performance Cash Award,2017, 2016, 2015DHS Time-Off Award,2018, 2017, 2016, 2015, 201410/8/24, 12:45 PM Print Resumehttps://www.usajobs.gov/applicant/document/resumes/ 8/9 Secret Security ClearanceNotary Public, State of MarylandInternships - Washington Hospital Center, Prince Georges Hospital Center Certificate - Medical Billing and CodingProficient in Microsoft Office, WordPerfect, SharePoint, Lotus Notes, ELITE, iManage, Carpe Diem, Medisoft, PIPS, BITS, e-QIP, ISMS, HRAccess, PeopleSoft10/8/24, 12:45 PM Print Resumehttps://www.usajobs.gov/applicant/document/resumes/ 9/9 |
