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PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYTen+ years customer service experience, excellent oral and written communications skills. Planning, Organizing and Time Management skills.SKILLS Receptionist front desk Customer Service Microsoft Office/Word/Excel Teamwork Leadership/Management Skills Planning EventsJOB HISTORYNew Concepts International Concord NCAdministrative/Clerical 2019 - Present Data entry reporting and updating Duke Energy customer accounts through Citrix Utilizing and updating three different programs, CCS, CMSI, and Cimbui Boral Composites Salisbury NCQuality Data Specialist / Administrative Assistant 2017  2018 Data entry of incoming raw materials, BCI data, SBY Density & Strength reporting, begin and end-run time data updates, time study pull out data, holes & voids data on boards Maintained Quality Training Employee Matrix records and board Updating purchasing orders and renaming files, Organized filing system, revamped filing system Inventory of office supplies, ordering itemsAgility Fuel Solutions Salisbury NCData Support Specialist 2015  2017 Displayed courtesy and strong interpersonal skills with all customer interactions. Worked with manufacturing, procurement, engineering, maintenance and inventory modules Purchasing department contacting vendors and performing purchase order updates Performed inventory moves, shipping and receiving Queens University of Charlotte Charlotte NCData Communication Coordinator 2003  2014 Organized and created records, maintained and edited letters, query/word-based mail generation and information Served as lead team member, conducting, maintaining and implementing database for downloading applications directly into software Accomplished and managed paper/electronic filing systems, updated paperwork Generated mass mail merge mailings of application, documents, and transcripts, Performed website publishing and updates of office publicationsEDUCATIONResCare Academy Online Training Certifications - Communication Skills, Conflict, Stress, and Time Management, Administrative ProfessionalsREFERENCES AVAILABLE UPON REQUEST