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Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEHOSPITALITY PROFESSIONAL & MANAGING PARTNERPassionate, highly motivated and experienced in the area of training and developing staff reach their ultimate potential, which in turn produces exceptional service and quality product Demonstrated ability to streamline processes for efficiency and productivity, while also displaying versatility by learning with and through others to see the big picture Over 10 years experience in restaurants as a Server, Bartender, and Manager Core competencies include implementing prime cost controls, effective labor management and team building Qualified restaurant manager with professional experience in restaurant management and proven success in organizing tasks, creating seamless integration of new operations and businesses, with expertise in business development and streamlining processes and systems. High-energy food & beverage fanatic with a history of achieving profit & loss gains. Partnered with vendors and suppliers to effectively manage and budget for over $10,000 in inventory weekly Trusted to handle all cash from drawers, safe, and deposit, as well as deposits and exchanges at the bank Assisted in start-up of loyalty program and weekly specials for local guests and repeat customers Collaborated with a team of 6 Managers and 2 General Contractors in the development and addition of the second floor bar / arcade / restaurant over the existing sports bar while staying on budget and in a timely manner Used Microsoft Excel for applications such as inventory tracking spreadsheets and profit and loss spreadsheetsRESTAURANT EXPERIENCE Interviewed, trained, and coached 50+ staff members on customer service skills, upselling, health & safety Maintaining patron satisfaction by monitoring and surveying food and beverage, and having staff follow Ability in keeping strong relationships with vendors, thus maintaining uniformity and quality of products Experiences in the creation of checklists, sanitation manuals, and marketing strategies Conscientious coaching practices, daily and monthly progress reports, and hands-on training to create and maintain a suitable work environment and limit turnover Worked with the chef and GM to reinvent cocktail list and plan food and drink creations for events and holidays, while also focusing on item availability and financial viability Well-rehearsed in wine tastings and knowledge, as well as unique cocktails and food pairings for both WORK EXPERIENCECLEARSKY Manager - January 2022 - January 2024Established a strong employee morale, earning the respect and trust of my team while maintaining a professional stance, introduced and implemented new ideas and models from previous work experiences to enhance profits and customer satisfaction, targeted a new clientele through the use of social media marketing bringing in crowds for reoccurring seasonal events DATZ Bar Manager - March 2021 January 2022FOH staff leader, facilitated interviews and hiring, managed bar inventory and ordering HOOT THE DOG DBA THE BROWN BOXER FOH Manager - December 2020 - March 2021 Helped re-establish the company name during transition, alcohol ordering, managed FOH HOOT THE DOG DBA SMOKE AND BARREL Bar Manager - December 2019 - December 2020 Counseled FOH staff and ordered all bar inventory. Associated with HOOT THE DOG LLC developed cocktail specials HOOT THE DOG DBA THE BROWN BOXER FOH Manager - November 2018 - December 2019 Responsible for opening new concept, developed training systems and standard operating procedures, oversaw the daily operationsAQUA PRIME Server - September 2015 - November 2018 Upsold high profit items and specials, second highest in-house sales, average $52 check average per guest BEACH PIZZA Delivery Driver July 2010 - August 2015 Kept detailed records of sales and payments of all completed or in-progress deliveries EDUCATIONSeminole High School FGCU candidate for Business Management and Entrepreneurship |