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Title Call Center Customer Support
Target Location US-AL-Alexander City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Alexander City, AL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummarySkillsCustomer support needs assessmentCall Center OperationsService desk supportCommunicationExperienceApril 2012 to February 2022C&S Fashion Syacauga, ALCustomer Service TechnologyAssisted online users via live chat, web conference and phone to resolve issues related to software and system use and access.Maintained inventory of IT supplies by checking and documenting levels regularly.Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.July 2010 to February 2011American Inn Motel Alexander City, ALClerkDocumented and routed business correspondence to manage office paperwork.Prepared and issued purchase orders, invoices and statements.Education and TrainingMay 1994 Marbury High School Marbury, ALHigh School Diploma

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