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Call Center Representative Resume Brookl...
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Title Call Center Representative
Target Location US-NY-Brooklyn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Brooklyn, NY Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLESUMMARY OF QUALIFICATIONSHard-working, positive and customer friendly Call Center Representative with Porter experience.Reliable, punctual, with solid work history. Excellent communication, organization and timemanagement skills. Work well both independently and as a contributing member of a team. Seeking aposition with a company where I can contribute to its smooth operations. Bi-lingual (English & Spanish) Type 45+ WPM Microsoft Excel & PowerPointEXPERIENCECall Center Representative Worked in a busy call center environment handling high call volumes. Managed the escalated service concerns received from customers re: surveys. Maintained relationships of both internal and external clients. Submi ed requests to the proper department to prevent re-occurring issues and recommend improvements in theprocess and procedure. Analyzed reports on improvements to bring eectiveness to the department.Porter/Building Maintenance Provided general maintenance and custodial services to indoor and outdoor facilities Handled heavy equipment and machinery used in cleaning. Knowledge of cleaning chemicals, proper storage and disposal methods. Performed and documented routine inspection and maintenance activities. Cleaned, sanitized and supplied restrooms, bathrooms and showers Swept and mopped rooms, corridors and waiting areas and cleaned and disinfected surfaces such as oors andcounters; maintained oors by stripping, waxing, bung and washing.Warehouse Worker/Line Runner Planned, organized and loaded trucks, from skids to trucks for fast and ecient customer delivery. Loaded and unloaded trucks of bo les for processing.WORK HISTORY2024 Mar.- Call Center Representative King Teleservices L.L.C. Brooklyn, NY2022 May-2023 Nov. Delivery Driver UBER Eats Brooklyn, NY2020 Mar.-2021 Oct. Warehouse Worker/Line Runner Culver Narrows Beer Distribution Brooklyn, NY2018 Feb.-2019 Dec. Porter Eastern Janitorial Services Napanoch, NY2016 Jan.-2018 Feb. Chefs Helper Bear Hill Food Services Malone, NY2013 Nov.-2015 Nov. Call Center Rep Universal Surveys New York, NYEDUCATIONNYS Department of Education, Albany, NYHigh School Equivalency Diploma

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