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EMPLOYMENT HISTORYMAY Street Address  - PRESENTAccounts Receivable Specialist, DPIE, Upper MarlboroSEP Street Address  - JAN 2023Administrative Assistant, Capitol Process Services, Washington, D.C. JAN Street Address  - JUN 2022Long-Term Substitute Teacher, Bruce Monroe at Park View Elementary School, Washington, D.C. MAY Street Address  - AUG 2020Flag Office Clerk, Architect of the Capitol, Washington, D.C. EDUCATION (DOUBLE MAJOR)JAN 2017 - DEC 2021BS in Psychology, Lincoln University, Lower Oxford PA JAN 2017 - DEC 2021BS in Sociology, Lincoln University, Lower Oxford PA LANGUAGESEnglishUpper Marlboro, USA, 20774EMAIL AVAILABLEPHONE NUMBER AVAILABLEBRIANNA SMITHPROFESSIONAL SUMMARYA dedicated and highly motivated individual with exceptional organizational skills and a proven track record of reliability. Possessing a natural ability to stay calm under pressure, I thrive in dynamic and fast-paced environments. My flexibility allows me to adapt seamlessly to new challenges, ensuring efficient office operations. I maintain a structured approach to tasks while managing multiple responsibilities. Committed to excellence, I am eager to contribute my expertise to enhance productivity and support the success of your organization. Monitor and maintain citizen accounts, billing, and records for county fines and code violations. Prepare and distribute county invoices, ensuring accuracy and timely delivery. Consult and follow up on payment arrangements, efficiently collecting and allocating payments. Act as liaison between county councilmen and associate directors, managing communication and follow-ups. Organize and update PR materials for easy distribution. Located nationwide Process Servers, establishing contracts with law firm clients, enhancing service reach. Provided detailed affidavits and invoices, ensuring accuracy and client satisfaction. Scheduled and coordinated meetings, optimizing time and resource use for all participants. Handled filing tasks, ensuring documents were accurately sorted, labeled, and easily retrievable. Completed operational requirements by scheduling and assigning administrative projects, expediting work results. Delivered classroom instruction, ensuring continuity during teacher absences, adapting to diverse needs. Followed lesson plans, maintaining curriculum guidelines and student engagement. Ensured student safety and well-being, adhering to school policies. Maintained accurate records of attendance and progress, providing reports as needed. Optimized classroom management strategies, fostering a safe and productive learning atmosphere that enhanced student well-being and academic progress.Prepared flags and certificates for local congressmen, ensuring accuracy and timely delivery. Directed phone calls to appropriate staff, enhancing communication efficiency. Drafted letters, memos, and reports, following detailed instructions for consistency. Verified documentation accuracy, maintaining updated systems. Organized and purged outdated flag requests, improving database management.