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Title Customer Service Human Resources
Target Location US-VA-Mechanicsville
Email Available with paid plan
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Candidate's Name
Human Resources ProfessionalPHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Mechanicsville, VAExceptional human resources professional with 10+ years of experience with a strong focus on delivering exceptional candidate experience and fostering a positive company culture. My expertise in full-cycle recruiting, project management, benefits administration, and employee relations is complemented by a customer service mindset and a passion for creating meaningful career paths. I excel in fast-paced environments, demonstrating superior organizational skills and an ability to adapt to change seamlessly.AREAS OF EXPERTISEProject Management Strategic Planning Change Management Full-Cycle Recruitment Stakeholder Management Operations Development Time Management Customer Success Management Client Onboarding ATS Emotional Intelligence Communication Adaptability Flexibility Marketing Skills Multi-Tasking Professional Development Business ExpansionTECHNICAL SKILLSMicrosoft Office Suite Google Workspace Slack Asana Notion Workable BambooHR ICIMS ADP/ E-Time PeopleSoft SharePoint MS TEAMS Zoom LinkedIn Recruiter CATS PageUp NeoGov Lever PROFESSIONAL EXPERIENCEContract Talent Specialist 04/ 2024 - 10/202422nd Century Technologies McLean, VA Manage full-cycle recruitment processes, benefits administration, compensation, and HR transactions with accuracy and compliance. Coordinate onboarding procedures, assist new hires, and conduct HR training sessions. Respond promptly to inquiries, provide technical assistance, and ensure superior customer service to internal and external stakeholders. Project management.Contract Recruiter 7/ 2023 - 02/2024TTX Dallas, TX Recruited, sourced, screened, and interviewed candidates, ensuring a top-tier candidate experience. I proactively sought new avenues to recruit candidates, demonstrating flexibility and adaptability in a fast-paced environment. I provided exceptional customer service, reinforcing my role as a brand ambassador for the company. Contract Recruiter 10/ 2022 - 10/2022Latitude Hanover, MD Conducted interviews and managed communication with candidates, showcasing my customer service mindset and eloquence in emails and phone conversations. I streamlined the application process, enhancing the candidate experience and demonstrating my process-driven mindset.Talent Acquisition Specialist 09/ 2021 - 09/2022 Edpuzzle San Francisco, CA I handled all aspects of the candidate recruitment/selection process, emphasizing my passion for improving the candidate experience. Developed innovative candidate sourcing strategies, showcasing my ability to think outside the box and adapt to change. Focused on diversity recruitment, aligning with my commitment to creating inclusive career paths. Project management.Talent Acquisition Consultant 07/ 2019 - 09/2022 Virginia ABC Authority Mechanicsville, VA I handled all aspects of the candidate recruitment/selection process, emphasizing my passion for improving the candidate experience. Provided excellent customer service to internal clients, candidates, and employees, reinforcing my brand ambassador role. Focused on diversity recruitment, aligning with my commitment to creating inclusive career paths. Temporary Management Analyst Senior, Human Resources Liaison 05/ 2019 - 07/2019 City Of Richmond  Dept. Of Public Utility  Caliper Richmond, VA Analyzed and coordinated HR functions and demonstrated advanced problem-solving skills and a knack for process improvement. Received, completed, and submitted employee FMLA paperwork. Maintained employee FMLA files.Human Resources Manager 06/ 2018 - 05/2019Virginia Family Services Richmond, VA Managed the HR department, emphasizing my leadership skills and ability to handle multiple tasks in a fast-paced environment. Implemented new benefits programs, showcasing my innovative approach to employee satisfaction. Provided full-cycle recruiting. Maintained employee files. Project management. Responsible for submitting payroll forms.Human Resources Assistant 11/ 2017 - 06/2018Virginia Family Services Richmond, VA Provided full-cycle recruitment and conducted employee orientations, highlighting my commitment to enhancing the candidates experience. Managed the HR department, emphasizing my leadership skills and ability to handle multiple tasks in a fast-paced environment. Answered telephone and greeted visitors. Maintained employee files. Project management.Temporary Human Resources Assistant 11/ 2016 - 07/2017 Aerotek Richmond, VA Provided full-cycle recruitment. Administered recruitment and retention programs, demonstrating my ability to adapt and think creatively to retain talent. Assisted with employee benefits program/enrollment. Managed the HR department / onsite HR liaison. Answered telephone and greeted visitors. Maintained employee files. Project management.Substitute Teacher 03/ 2016 - 11/2017Henrico County Public School Richmond, VA Followed schoolwork plans and assisted students, showcasing my interpersonal skills and adaptability. Temporary Human Resources Assistant 03/ 2016 - 07/2016 Caliper Richmond, VA Coordinated orientation and internship packets, demonstrating my organizational skills and attention to detail Provided exceptional customer service. Managed files. Project management.EDUCATIONAmerican InterContinental University, MBA - Huam Resources Schaumberg, IL North Carolina Central University, BA - Political Science Durham, NC

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