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Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLEP.O.Box Street Address EMAIL AVAILABLEObjectiveMy objective is to secure a career in an active, energetic & professional work environment. I look forward to becoming a member of a team which will encourage my professional growth. Maintaining a positive and professional attitude assists in successfully approaching and completing complex problem resolutions. While being comfortable navigating the internet and most computer processes, my prior experience has cultivated outstanding written/verbal communication & interpersonal skills. I enjoy working with others as well as independently. My goals are based upon being a professional liaison for outstanding service for each client account.Professional Profile & Experience(1099) Non enforceable Judicial Process Server 2004 to presentFlorida Certified / Special Appointed Process Server Statewide Service/Delivery(1099) business inspector 2017- presentMetroSiteInspections / On-site inspector of properties, collateral, documents, etc for various financial institutions.Administrative / ManagementSymedica 10/22 to 02/21 COO Bob Whittaker (assignment completed)Title: Admin Assistant (remote) Assisting COO with any and all admin duties. Medical credentialing of primary physician and all new employees while establishing new medical location in Tampa. Acquisition liason to realtors locating business office, inspections and verification. Developing ethics and SOP formats. Pre-emptive interview and candidate selections for staff via Ziprecruiter associate. Organizing purchasing for medical and office supplies as well as furnishings.UMA - 8/2016 to 4/2017 Manager Sandra LittleTitle: Admissions Representative Student enrollments & admissions processingStructure Realty 2/2011 to 2/2015 Owner/Broker - Ollie ThorntonTitle: General Office Manager / Admin AsstInternal/External customer service, organizing and completing contracts for agent listings, A/R, A/P, billing, presentations, office supply orders, some property evaluation and project management.YSI Residential Correctional Facility 08/2001 to 04/2004Title: Night asst supervisor Supervisor - William SherrouseSupervision of staff and care of residential juveniles charged to correctional program. Full implementation of disciplinary actions and juvenile behavioral developement treatment programs as well as all facility security.CDL DriverRiteway Towing 04 - 09/14 SunState Towing 09/13 - 04/14 Stepps Towing 09/09 - 11/11 Mgr: Tony HuffmanTitle: Truck Driver class C CDL/psgr endorsed (overnight) variable load, emergency & appointment call servicesBlue One Transportation 9/2004 to 04/2006 Mgr/Owner: CarlosTitle: Shuttle Driver class C CDL/15+psgr endorsed(shuttle services routes - TIA/Westshore/Dntn/Channelside & LD appointment services)Customer Service / ClericalStaffing by (Adecco / Great American / Ranstad / Olsten) - 11/1985 to 1989, 09/2003 to 01/2006 7+yrsTitle: Administrative /Clerical /Customer Service AssociateAssignment Locations, Responsibilities & References:(Multiple assignments)Bank of America - Bobbi Sands, Jackie CitiCorp Financial Svcs / Citicorp Bank / GTEBest Western Hotels - Laura Jacobs, D Chavez Verizon Wireless - J Scoville(director), Jen(Retail), Kathy(contracts)General/ELU/Exceptions Contracts staff lead;Active account management (OTP, on & offline), customer account sales, service and support; Successful design & implementation of a comprehensive consumer sales contract database for audit, repair and review; Contract development, resolution & auditing; new hire development & training; Initiating and completing original departmental and new hire training SOP format & manual; Cross trained as designated interdepartmental relief associate;Telesales Director as administrative assistant;IT - project assistant completing equipment sales & tech support;Sales Support - team coordinator for Direct & Online Sales Fulfillment Services;Efficiently servicing domestic & international online bankers account origination & maintenance; Maintaining excellent standards in Account Collections (Medical & Consumer Accounts); PBX Operations - successfully controlling multiple line tele-systems);Warehouse shipping & receiving; Organizing & participating in general convention assembly; Efficiently directing major international corporate accounts - A/P, A/R, exceptions, payroll, auditingMarriott Reservations 08/1999 to 01/2000Delta Airlines, Inc 01/2000 to 07/2002 E. Ngante / J Davidson / KCTitle: C S R / Account Management / Reservations Sales Merited travel industry CSRDeltaAirlines primary Atlanta hub. Active team lead & department liaison. Encode / interpret/ application of all fare basis coding. Successfully researching, designing and presenting self directed sales team meetings & motivational activities and extended trainingFinanceChase Manhattan Bank, NA 01/1990 to 07/1990 LeonStudent Loan Services originate, maintain, market & tracking various educational loans;NCNB, N.A. 03/1989 to 01/1990 FranReconciliations clerk process & research latent financial transactions, GL balancing, initiation, tracking, & maintenance of private, commercial & Federal Reserve accounts.Telecredit, Inc 10/1985 to 11/1988 Joy MortonCorporate AP / AR / CreditCard Clerk I/II/III -Maintain corporate & customer credit card & checking accounts at all levels of service from origination to closure.Education & Professional AccomplishmentsHIGH SCHOOLLeto Senior High / Tampa, FL - 08/1982 to 06/1983Curriculum: Advanced College Prep & Multiple Athletic National Honorable Mention AwardsThomas Jefferson Senior High / Tampa, FL - 08/1983 to 06/1985 (Graduated top 10%)Curriculum: Advanced College Prep & Multiple Athletic National Honorable Mention AwardsCOLLEGE / UNIVERSITY / CERTIFICATIONS / LICENSUREWest Point USMA / West Point, NY 07/1985 to 10/1985 (Honorable Medical Discharge)Standard Commissioned Officer Cadet training Presidential AppointmentKent State University / Kent, OH 10/1985 to 04/1986Major: Business Administration Minor: PsychologyHillsborough Community College / Tampa, FL 08/1986 to 06/1987Major: Business Administration Minor: PsychologyHillsborough Community College / Tampa, FL 2004 to 2008 / 2011 to presentCertified Non-Enforceable Judicial Process Server 2004-2024 200+ Cr Hrs (plus annual re certs)FL Dept of Criminal Justice Standards & Trng Commission Advanced Trng & Certifications* * Employed City of Tampa Police as sworn LEO 07/1990 to 05/1998 * *References: Det. R. MacFarlane (IAB) & Lt. R. McMullen (District III) & many othersCertified Law Enforcement Officer Training 595 Cr Hrs (Addnl 240 Cr Hrs - annual training)Domestic Violence Investigator 40 Cr Hrs Advanced Criminal Law - 40 Cr HrsAdvance Sexual Abuse - 40 Cr Hrs Instructor Techniques - 40 Cr HrsStress Awareness - 40 Cr Hrs Cultural Diversity 40 Cr HrsFL Dept of Juvenile Justice / Tampa, FL 9/2002 to 04/2005 - Advanced Training & CertificationsProtective Action Response 80Cr Hrs Red FlagMental Health & Substance Abuse Intervention Cultural DiversityM.A.Y.S.I. & Suicide Prevention Escape PreventionBehavior Management & Positive Peer Culture Child Abuse Detection & Juvenile Substance AbuseSupervision of Youth Offenders Supervision/Management SituationsSt. Pete College Southeastern Public Safety Institute / St. Pete, FL - Adv Training & Certifications2004 - 2024 present Non-Enforceable Judicial Process Server 400+ Cr Hrs (plus annual re certs)2005 (4yr cert) FL Advanced LEO EOT Training 120 Cr Hrs (Qualified top 5%)University of Phoenix / Tampa, FL 04/2010 to 2013Major: Criminal Justice Minor: HumanitiesAdditional Certifications & EducationAmerican Red Cross (1990-2012): CPR First Responder Catastrophic Disaster ResponseJackson Hewitt (11/2004): Income Tax AccountingInternet Research Experience & Applied Program Capabilities:Microsoft (Access, Excel, Outlook, Powerpoint, Word) / Lotus / Multiple Intermediate & Advanced Imaging & Photoshops / Quicken / QuickBooks 2015 / Corel / Publishing / Open Office / Mapping / Merlin / Directchex / TextBridge / Design Essentials / Worldspan / Term & Windows / Photo & Graphic Design Operations /AcrobatSocial Media & Search Engines / 10-key / typing - 55wpm /alpha numeric data entry / various call center tele-systemsReferencesIn addition to the listed summary, all Certificates & References are available upon request.Personal References: Retired Det. R. MacFarlane (TPD IAB) Cell 813.817.8423Major R. McMullen (TPD Dist. III) District Office PHONE NUMBER AVAILABLERobert Harper Asst. Mgr Winn Dixie Tpa/MLK PHONE NUMBER AVAILABLETerri Ducaty (Owner/Operator) Office/Work PHONE NUMBER AVAILABLEBrian Timmons (Security Sup.) Brandon Reg Hosp PHONE NUMBER AVAILABLE/pre> |
