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M a h w a h, N J C e l l : PHONE NUMBER AVAILABLE a n n a . a . u v a @ g m a i l . c o mSummary: Experienced and detail-oriented Executive Administrative Assistant adept at providing comprehensive support to senior executives. Skilled in managing various administrative tasks, overseeing daily office operations, facilitating decision-making processes, portfolio management, report preparation, and client communication. Demonstrates strong multitasking abilities, effective problem-solving skills, and the capacity to work independently under pressure to meet and exceed deadlines. A dependable and quick-learning team player with excellent communication and organizational competencies.Skills: Microsoft Word; Microsoft Excel; Microsoft Outlook; Microsoft Streets & Trips; CoStar; Adobe Acrobat; WhatsApp; Interpersonal Communication, Customer Service Oriented, Critical Thinking; Adaptable. Work ExperienceSenior Executive Administrative AssistantAnthony F. Lama Realty Services, Inc., Hoboken, NJ (Appraisal Company) March 1988June 2004, September 2006May 2024- Provided comprehensive administrative support to the President & Vice President, including maintaining the Presidents personal portfolio.- Assisted 10 appraisers daily with various administrative tasks to ensure smooth operations.- Edited, formatted and proofread letters, memos and other documents using Microsoft Word, and Excel.- Created charts and graphs in Microsoft Word to effectively present data.- Utilized Microsoft Excel to analyze and organize data.- Oversaw the invoicing process, which entailed generating invoices for services provided and sending them to clients.- Monitored payment of internal monthly bills, ensuring timely and accurate processing.- Maintained accurate records of payments received and posted by clients such as Wells Fargo Bank, M&T Bank, Connect One Bank, Bank of Hope, Spring Bank, Ridgewood Savings Bank & Haven Savings Bank.- Composed routine correspondence and emails, as needed.- Prepared detailed appraisal reports and developed spreadsheets and graphs, such as Rent Rolls and Income & Expense Statements.- Produced and incorporated maps and photographs into appraisal reports to enhance visual presentation.- Converted PDF documents to JPEGs for improved file sharing and presentation.- Completed and uploaded final appraisal reports and invoices to client portals.- Facilitated client communication, including arranging conference calls, meetings, appraisal inspections and notifying clients when services were completed and accepted.- Structured and maintained a comprehensive filing system to ensure easy access to important documents such as creating and maintaining paper and electronic files.- Handled miscellaneous photocopying, scanning and printing requests.- Offered excellent customer service by promptly and professionally screening and directing calls.- Conducted interviews and provided training for new staff members. Assistant to PhysicianInnovative Spine Care, Ridgewood, NJ2006- Provided comprehensive administrative support to a physician, which encompassed the scheduling of patient appointments, liaising with other physicians to procure test results, and coordinating diagnostic tests at laboratories or radiology facilities.Receptionist/SecretaryDermatology and Skin Care Center, Hoboken, NJ1987- Managed incoming telephone calls and coordinated patient appointments.- Greeted patients, assisted with health insurance paperwork, and collected copays. Education- High School Diploma 1988- Bergen Community College 1989-1990 |