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Click here or scroll down to respond to this candidatePage 1Candidate's Name
Bridgewater, NJ Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEHuman Resources ManagerDynamic and experienced Human Resources Manager and Business Leader with a record of building employee relationships, executing business development, cultivating networks, leading training initiatives, and resolving challenges. Skilled in delivering exceptional communication, motivating stakeholders, managing, and retaining talent, and remaining committed to lifelong learning and adapting to environmental changes. Bilingual in English and Russian.CORE COMPETENCIESPerformance Management Coaching and Training Cross-Functional Teamwork Employee Relations and RetentionNegotiation and Mediation Skills Project Management Stakeholder Engagement Training and DevelopmentCritical Decision-Making Innovative Problem-Solving Excellent Communication Skills Highly Detailed and OrganizedPROFESSIONAL EXPERIENCEThe Ark of Somerset County, HR Generalist October 2023-PresentAssisting Director of Human Resources with overall operations of an HR department, focusing on full Life cycle of Recruiting, Employee Relations, Benefits Administration, Policies, Compliance, Wellness Initiatives, HRIS data integrity and reports.Leading talent acquisition, ensuring effective selection and hiring processes.Managing full life cycle recruiting including, sourcing, candidate generation, offer negotiation, and onboarding for critical roles within the organization.Responsible for Managing Retention, staffing strategies to create an ongoing talent funnel, as well as opportunities for advancement within.Preparing benefit enrollment information for all eligible staff as needed (monthly reports/letters, annual open enrollment, plan renewals) for all benefit programs. Oversee plan administration, and process monthly billing and enrollments.Preparing and managing Performance assessment tools (introductory evaluations, annual appraisals, developmental plans, progress reviews). Assist in addressing performance issues and implementing improvement plans.Handling complex employee relations issues, investigations and resolutions by mediating conflicts and facilitating communications between employees and managers.Monitoring, audits, and investigates HR related matters and regulations.Acting as a business partner to deliver resolution and/or guidance to all levels within the organization.Page 2BK PILATES NEW YORK, HR Manager, Multiple Locations in New York July 2017 PresentLead and managed the overall talent acquisition strategy for four locations, created and implemented onboarding activity plans, and managed ongoing training programs for new and existing personnel.Verified all policies, procedures, and recommendations comply with applicable laws and regulations.Maintained work structure by updating job requirements, job descriptions, and job postings via multiple platforms.Evaluated, maintained, and identified areas of improvement for customer service and satisfaction rates.Coordinated weekly payroll and time allocation, ensuring all employees understand procedures.Improved employee retention by 20% using merit-based promotion, targeted training programs and team-building exercises.TD Bank, HR Advice Partner/ HRIS Analyst II, New Jersey January 2021- November 2022Provided HR advice and guidance to managers and colleagues. Comprehensive Covid-19 Case support including contact tracing, intake, and resolution. Conducting case investigations ensuring compliance with internal and external requirements in accordance with the CDC guidelines. Resolving employee concerns with compassion utilizing a systematic approach, clear documentation, and closed loop communication.Maintained accurate documentation on all matters, proactively managed, and follow up on outstanding issues ensuring timely resolution.Utilized proper approach to identify associated risks and report or resolve it within outlined business procedures.Provided consistent interpretation and delivery of HR programs/practices and policy guidance across the organization.Stayed up to date with CDC guidelines for recommendations relating to COVID 19 pandemic and implemented needed changes to protocols.Supported implementation and provided ongoing coaching to management on all policies and best practices. Advise on performance, behavior, and development related matters.Effectively communicated business progress against metrics and identified employee related implications.Built credibility and trust among employees.Proactively engaged HR Business Partner team and HR Centers of Expertise to learn and share best practices.Had a solid understanding of HR operational processes and managed escalated inquiries with other partner groups.Supported practices and policies required to meet the risk and controls of the environmental goal.Understanding business environment, objectives, and people implications to help the business meet and exceed its financial and operational metrics.Researched root cause and resolved systems and data integrity issues with sustainable solutions.Project Support Worked on core projects and supported key HR initiatives.Page3VALLEY NATIONAL BANK, VP Territory Manager, Scotch Plains, NJ March 2016 July 2017Managed the territory for the bank, sourcing and recruiting prospective employees for positions, collaborating with business leaders to develop an appropriate staffing strategy, and utilizing traditional and technology-driven channels to encourage retention of new and existing employees.Delivered training workshops and provided coaching tools to all team members, facilitated an employee onboarding program, and ensured all inquiries were answered quickly and effectively.Created and implemented a new strategy to measure employee morale and determined various methods for improving customer satisfaction and retention.Expanded small business portfolio from $52 million to $58 million through the implementation of an outreach campaign targeting local business owners.Participated and supported activities and programs that included industry trade groups, business associations, and charitable organizations.WELLS FARGO, AVP Manager, South Plainfield, NJ May 2013 March 2016Managed the retail sales and service functions, ensuring customers financial and service needs were met, creating a collaborative and cohesive working environment, promoting teamwork among partners and departments, and executing plans for business development. Provided training, coaching, observations, feedback, and problem mediation within the organization. Created and executed plans for business development.Expanded by $23M in sales growth within 24 months of hire. Achieved a 20% higher customer retention.Led onboarding for new employees, created employee career development plans, administered terminations, and conducted investigations and corrective actions. Represented the employer at hearings and inquiries.Administered performance evaluation program to ensure effectiveness and compliance with company policies.Oversaw staff salary administration, rewards, and recognition, along with employee performance evaluation and behavior counselling. Verified pre-orientation procedures were completed in a timely manner.Modelled the Wells Fargo Customer Experience with a focus on ethics and integrity while embracing diversity.Page4UNITY BANK, Market Leader Vice President, Whitehouse, NJ June 2008 September 2012Led customer service offerings and built relationships with staff members to ensure a positive banking experience. Coached and mentored relationship managers, created sales plans, and ensured execution and accountability for all initiatives. Verified all policies, procedures, reporting requirements were followed in compliance with corporate, legal, and government regulations.Coordinated training programs, resolved employee relation issues, responded to employee inquiries, prepared employee separation notices, and represented the employer at hearings and investigations.Managed the salary administration program to ensure compliance and internal equity among employees.Held multiple recruiting events and open houses while supporting assigned markets in obtaining top talent.Reduced operating overhead by 20%, earning recognition as Branch of the Year.Expanded the branch by an $18M sales growth within 18 months.Achieved 50% higher customer retention rate as compared to peer branches.Ensured and led the handling of over $200M in deposits.JPMORGAN CHASE, Branch Manager Vice President, Linden, NJ October 2006 May 2008Led and managed a team through acquisition, providing coaching, business development, and retention of business relationships. Spearheaded operational and servicing activities in coordination with branch service personnel. Built long-term relationships, ensured products and services met client needs, and exceeded sales and revenue goals through robust activity management while minimizing expenses.Implemented multiple recruiting events and supported the market in obtaining top talent.Performed a variety of HR functions and tasks, including career counselling, performance improvement plans, corrective actions, onboarding, and terminations.Boosted the branch portfolio by prospecting for new clients and deepening relationships with existing clients.Utilized referral networks and centers of influence to identify and pursue potential new clients by seeking ways to cultivate long-term relationships.Provided key management of branch operations, business development, profit margins, and training.EDUCATION CERTIFICATIONSCertification Human Resources Senior Management Program, Rutgers UniversityBusiness and Liberal Arts Coursework, New York Technical College, Brooklyn, NYComputer Programming Certification, Chubb Institute, Jersey City, NJNotary PublicAFFILIATIONSBusiness Networking International (BNI), Treasurer. Rotary International.Somerset, Hunterdon, and Middlesex County Chambers of CommerceFTC Certified. |
