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Customer care consultantJacksonville, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCustomer Care ConsultantAlly Financial - Jacksonville, FLOctober 2021 to PresentI work for the credit Bureau department at Ally I have to furnish credit data and send it to the credit Bureaus accurately paying close attention to detail Customer ConsultantSelect Portfolio Servicing - Jacksonville, FLJuly 2023 to April 2024I was to look over mortgage accounts and fully handle those accounts, loss mitigation, payment, etc.. Head TellerLoomis - Jacksonville, FLJanuary 2020 to September 2020Receive payment by cash and count large sums of money daily using money counter insuring amounts are correct while paying close attention to detail Retail BankerWoodforest National Bank - Jacksonville, FLJanuary 2019 to February 2019The Retail Banker is responsible for the growth of consumer and business customer relationships, while delivering the Woodforest Experience to every customer, every day, every time. Key Responsibilities: Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to the customer.  Must be a Keeper of the Woodforest Culture and possess the ability to create energy around Retail objectives and initiatives. YEAR-OLD TEACHER, GUARDIAN CATHOLIC SCHOOL (CHAMPIONS) KINDERCARENovember 2018 to February 2019Participate with children in after school program, create lesson plans, interact with parents, etc. TODDLER TEACHERKINDERCAREFebruary 2018 to January 2019Taking care of toddlers. Reading stories, Interacting, Talking with parents, teamwork, customer service, etc.EducationDIPLOMAROBERT E. LEE HIGH SCHOOLJune 2013Bachelor's in Finance (pursuing)Columbia CollegeSkills Customer Service Team Member Banking Computer Skills Financial Analysis Financial Report Writing Financial Planning Documentation review Leadership Negotiation Analysis skills Data visualization Fraud Continuous improvement