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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Fairfield, CTSUMMARYSeasoned Administrative Professional with over 10 years of experience in financial operations and client management. Skilled in invoice preparation, data auditing, and utilizing Excel for sales data organization and commission calculations. Seeking to leverage expertise in maintaining cash flow, resolving payment discrepancies, and cross-departmental collaboration in an Administrative role.WORK EXPERIENCEPyramid Consulting Group, LLC New York, NYAccounting Coordinator Jan 2023 - Sep 2024 Managed full-cycle accounts receivable, overseeing invoicing, payment applications, and daily cash postings in QuickBooks Led collections efforts, reducing outstanding receivables by 20% through proactive communication and resolving collection issues, improving overall cash flow. Analyzed AR aging reports to identify inefficiencies and trends, and implemented process improvements for faster collection timeframes and enhanced financial performance. Generated monthly sales commission reports using Excel (VLOOKUPs, Pivot Tables) and collaborated on monthly account reconciliationsClient Experience Manager Oct 2016 - Jun 2019 Acted as a liaison between clients and the recruiting team, managing job orders and ensuring timely fulfillment of staffing requests while addressing client concerns promptly. Analyzed client feedback and performance metrics to identify areas for service improvement, enhancing overall client experience and contributing to business development strategies during nationwide sales meetings. Provided training and support to team members on best practices for client engagement and candidate management, ensuring compliance with staffing regulations and fostering long-term partnerships. Executive Assistant to CEO Aug 2015 - Oct 2016 Managed the CEO's communications, scheduling, and confidential documents to ensure smooth operations and optimal time management. Handled accounting tasks, including Accounts Receivable, Accounts Payable, and journal entries, to maintain accurate financial records. Created Google Sheets tracking systems for job orders and staffing needs, improving resource allocation across departments. Reviewed resumes and coordinated interviews, providing timely feedback and updates to streamline the hiring process. Drafted Fee Agreements and Statements of Work for clients, ensuring all legal and financial requirements were met before engagements.Chantelle Lingerie New York, NYAccount Executive Jan 2013 - Jun 2015 Managed a portfolio of 120 wholesale accounts, achieving a 25% growth through strategic sales initiatives and effective relationship management. Fostered robust relationships with retail clients to enhance satisfaction and secure long-term business retention. Achieved consistent quarterly sales growth by identifying product expansion opportunities and refining order management processes. Conducted presentations of new collections to buyers, successfully increasing wholesale orders. Represented the company at major trade shows, effectively promoting collections and broadening the client network.Operations Sales Assistant Oct 2012 - Jan 2013 Provided administrative support to the sales team by assisting with order processing, contract management, and maintaining accurate customer records in CRM systems to enhance data integrity and lead tracking efficiency. Coordinated sales order fulfillment and collaborated with internal teams to ensure timely delivery while monitoring stock levels with the supply chain. Produced weekly sales reports and analyzed performance metrics for team meeting Provided Customer Service support resolving inquiries and fostering customer relationships. Henri Daussi New York, NYExecutive Administrative Assistant to President Mar 2012 - Oct 2012 Managed office operations, enhancing productivity through improved appointment scheduling and streamlined file organization, while serving as the primary liaison for the President to facilitate effective communication. Coordinated executive schedules, meeting logistics, and travel arrangements, optimizing time management and ensuring seamless operations for the executive team. Ensured accurate data entry and meticulous record-keeping to uphold compliance with company policies and enhance data accessibility, while delivering high-level customer service to resolve client inquiries and boost satisfaction. Assisted in project management and utilized various software, including AS400, to effectively manage inventory and support timely project completion aligned with business objectives. Forefront Capital New York, NYExecutive Assistant to President Nov 2011 - Mar 2012 Supported administrative functions by managing executive schedules and maintaining confidentiality of sensitive information. Arranged comprehensive travel itineraries, including flights, accommodations, and ground transportation. Organized and executed corporate events, overseeing material preparation and logistical arrangements. Maintained a welcoming environment by performing reception duties as needed. EDUCATIONCity College of New YorkBachelor of Arts, English, Creative WritingNew York, NYSKILLSAdministrative Support Calendar Management Data Entry Expense Reports Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) QuickBooks Appointment Scheduling Report Generation Travel Arrangements Customer Service |
