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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Huntcrest WayLawrenceville, GA Street Address
Cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILEI am highly motivated professional with a strong desire to learn newtechnologies and services. A Technical Specialist with over 13 yearsexperience monitoring, configuring, repairing, upgrading and optimizing theperformance of telecommunication networks. A highly skilled individual withdemonstrated ability to problem solve, work in a diverse team environment,and take initiative.EDUCATIONBachelor of Science in Telecommunications ManagementDeVry University Alpharetta, GA - Summa Cum LaudeGraduation Date: 27 February 2004TECHNICAL KNOWLEDGECisco Cisco SwitchesRoutersEIGRP CIENA 6500SONET GigabitEthernetDWDM SONETCisco 15454PROFESSIONAL EXPERIENCEAT&TSR Specialist-Network Support July 2011 - MAY 2024Perform maintenance in a SONET, OTN and DWDM network comprised of Cisco15454 and CIENA 6500 optical multiplexers. Daily interact with multiplevendors and high profile customers to ensure SLAs are met. Daily performedthe configuration and troubleshooting of high bandwidth circuits such asOC192, OC48, OC12 and ODU1-4.Adroit Software & Consulting Atlanta GeorgiaTier II Engineer June 08 - July 2011Perform maintenance in a SONET and DWDM network comprised of Cisco 15454and Nortel 5200 optical multiplexers. Daily interact with multiple vendorsand high profile customer to ensure SLA are met. Daily performed theconfiguration and troubleshooting of high bandwidth circuits such as OC192,OC48 and OC12.Cypress Communication Atlanta/GeorgiaLevel II Lead Engineer September 06 - May 08Responsible duties include installing, securing, monitoring, maintaining,and upgrading network equipment. Lead Level II engineer on the night shiftin a Nortel VOIP environment on Cisco routers, Juniper routers, Ciscoswitches, and other equipment in a multi-vendor network. Daily dutiesinclude troubleshooting and maintaining all physical connections, includingnetwork connectivity to all remote sites and to all Cypress customers onnetwork and off network.Intelliverse Communications, Alpharetta GASenior Network Engineer, July 06 - September 06Performed Tier two troubleshooting in a SIP ATA VOIP environment. Dailyassisted customers in setting up and configuring their home office and thenran ethereal traces to verify ATA was communicating with Session bordercontroller in a network that consisted of over 5000 customers.Cbeyond Communications, Atlanta GANOC Engineer June 05 -July 06Responsible for installing, securing, monitoring, maintaining, andupgrading all network equipment. Perform tier two level support in a CiscoCall Manager VOIP environment. Configured Call Manger to add and correctnew customers' hunt groups, charge numbers and trunks. Configured andtroubleshot customer voicemail issues on the IP Unity platform. Other jobfunctions included support of DNS and DHCP, OSPF, MGCP and BGP on a dailybasis.Cingular Wireless, Atlanta GATechnical Analyst III November 03 - June 05Perform third level support in a wireless data environment where customersare roaming on partners' networks. Technologies include SS7, SGSN, GGSNand WAP.Nextel Communications, Norcross GANetwork Engineer March 99 - May 2001Performed third level support in a data network comprised of various Ciscoequipments including: routers, access servers, local directors, switchesand ATM IGX.Performed software/IOS upgrades on Cisco routers and LAN switches in theNetwork 2000 project.Federated Systems Group, Norcross GANetwork Analyst II October 1996 - March 1999Performed second level monitoring and support in a data network comprisedof NET's IDNX 20/70/90, Cisco routers and IBM's SNA network devices. |
