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Street Address PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEEDUCATIONDelgado Community College New Orleans, LouisianaEnglish as a Second Language 2015-2016National Autonomous University of Honduras Tegucigalpa, Honduras Bachelors degree in public administration with Orientation on Customs Administration 1998-2005PROFESSIONAL EXPERIENCECar Wash Attendant Job Morehead City, NCRIP TIDE CARWASH 02-27-2024 - 04-25-2024. Great all customers with a warm smile and Friendly welcome. Provide the best customer service experience possible and guiding customers carsOnto our tunnel conveyor and sending vehicles through our wash tunnel while ensuring proper safety protocols are followed.BREEZA STORE: Retail Associate: Exceptional service skills, Ensure Customer satisfaction and Others.Foreign Volunteer Service OfficeMinistry of the Interior Justice and Decentralization Tegucigalpa, HondurasCustoms Management Adviser 2018-2022Professional Advisory Services to provide facilities in my area of expertise, related to my experience in the field of customs matters.Management, Execution of customs procedures for NGOs. (Import/Export)Coordination of worktables, advice and direct customs management to institutions involved in finance and others related to NGOs and foundations.El Cajon Dam Corts, HondurasHead of Property Control 2013-2014Establish policies and procedures related to the entry, assignment, distribution, use, storage, maintenance, conservation, transfer, registration, disposition, and control of goods for use and consumption.Keep updated the records of the values of the permanent inventory of goods and property.Minimize operating and storage costs.Organize and unify the general inventory of national assets, recording all the movements that take place in the public sector.Customs Administration of HONDURASCustoms Officer Tegucigalpa, Honduras 2005-2012Classification and Valuation of merchandiseReview of customs documents.D.H.L. Package Review Carrier for the Honduras National Postal Office.Customs Analyst and Terrestrial Customs Audit CommissionManages the financial responsibilities for the agency.Plays a vital role delivering social security benefits and services to the public.Provides the best personnel expertise and support to our employees.Review merchandise documentationPreparation of invoices, policies and fillingsReview of customs documentation.Streamline procedures at border customs.Provide customer service to both, exporters and importers.Review of all payments.Filling out accounting formats.Make surprise checks to cashiersCheck clearing & processing.OCCUPATIONAL TRAININGTraining in Biosafety AspectsGovernmental Income Tax TrainingTraining and demonstration on the use of the Simplified Environmental Licensing System (SLAS)Appealing & Filing Procedures TrainingTraining on Natural Disasters ManagementSKILLS, COMPETENCIES AND CERTIFICATESVolunteer: Glad Tidings Church and Samaritan Purse (Operation Christmas childLanguages: Spanish (native), English (fluent)Skills: Operations coordinator, customs management, project management, fundraising, logistics.Use Computers: Microsoft word and Microsoft excel packages, Social Net word, Facebook, Instagram and Others, use the prating machines, and photocopier.Competencies: Leadership, teamwork, responsible, public speaking, flexible, adaptable, organized, problem solving, time management, emotional intelligence and experience attention customer service |