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Senior Clerk Typist/Social Service AssistantContactStreet Address Station Drive, APT 928 Avenel NJPHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveEXPERIENCED OVER 13 YEARS IN VARIOUS FIELDS AS, ADMINISTRATOR, CUSTOMER SERVICE SUPERVISOR, CALL CENTER AGENT AND, HOME HEALTH AID. FOCUSED ON BUSINESS EFFICIENCY AND OPERATIONAL IMPROVEMENTS. DEDICATED AND DECISIVE LEADER WITH STRATEGIC AND FORWARD-THINKING MINDSET. BRINGS PROGRESSIVE INDUSTRY EXPERIENCE, WILLINGNESS TO LEARN AND ADAPTABILITY TO CHANGING CIRCUMSTANCES.EducationABRAHAM CLARK HSROSELLE, NJKey SkillsMicrosoft WordExcelEMR55 wpm TypingPowerPointCorrectional facility procedures knowledgeSuicide prevention training, CPR certifiedExperience12/2022-PRESENTSENIOR CLERK TYPIST CLASSIFICATION UNIT EJSP (RAHWAY PRISONRun Job and Wage meeting for all incarcerated persons in EJSP held with the board committee. Supervises the operation and care of office machines and equipment. Assist with on-the-job training of new clerical employees.In State government, Department of Law and Public Safety, may type labels for specimens, samples, or evidence. In State government, maintains records of evidence receipt, verification, and recording. may type laboratory records reflecting the storage of evidence. In the Department of Law and Public Safety, may verify receipt against source documents.Making sure the jail facility adheres with state and federal laws and regulations; coordinating the administration and care of inmates; providing Chief Deputy and the Sheriff accurate and timely information; monitoring inmate management to make sure that they are provided correct treatment; and coordinating security functions to maintain safety and security of the personnel, public and the facility. Respond to all Jpay request from incarcerated persons in a timely manner. Process daily wing move from locators office. Process weekly release meeting date entry.Process all wing move request, schedule all Release, Hobby, and Community Release meeting. Process all meeting results and send all results to incarcerated person via mail. Process all Medical and In person court trips for inmates.07/2022-12/2022CLERK TYPIST CHILD WALFARE UNIT DCFTypes master sheets for use in duplicating machines, Cuts stencils, Checks and compares finished copy. Composes and types simple correspondence. Prepares and keeps records. Addresses, stamps, and mails department correspondence. Operates numbering, time stamping, and dating machines.Assessed case risk factors and eligibility for all cases on a regular basis. Furnished all required client support and services on a case-by-case basis.Monitored and updated foster and protective placement care as needed, Designed and implemented plans to ensure safety of special needs or at-risk children.Gives information according to department regulations, in person and by telephone Answers the telephone and takes messages accurately. In State government, Department of Law and Public Safety, may type labels for specimens, samples, or evidence.11/2019-07/2022PATIENT ADMINISRATOR RMACheck-in, check-out and appointment scheduling through an electronic medical records (EMR) system Maintains patient accounts by obtaining, recording, and updating personal, financial, and insurance information. Process cash payments, review payments and submit to correct account Review and verifies patient paperwork and places information in patient chart. Escalate medical complaints/questions to the appropriate medical professional. Verified transaction information, scheduled and prepared disbursements and obtained payment authorizations to properly pay invoices.Provide timely response to patients inquiries by telephone and/or portal consistent with service and quality standards. Provide correct information or direct the call to the appropriate team member or department while maintaining a high level of professionalism Scheduling blood work orders based off patient day 3 of menses cycle Scheduled semen analysis for andrology department carefully reviewing.01/2014-07/2018CUSTOMER SERVICE SUPERVISOR- ANGLEBOARDResponsibilities include processing orders, completing daily credit hold list, and Maintains daily driver logs and completes daily freight and quote logs. Responsible for completing monthly sales reports, which included reviewing for accuracy and correcting any discrepancies. Print out BOLs.Handled customer inquiries and suggestions courteously and professionally.Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.Answered customer telephone calls promptly to avoid on-hold wait times.Answered constant flow of customer calls with minimal wait times. |