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ExperienceSuper 8 Motels Florence, KYFront Desk Manager Street Address /2012 - 06/2014Offered strong customer service skills, keeping customers satisfied and increasing sales Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and a increase in crew satisfactionExecuted company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipmentManaged the work of employees,Tried to sell more rooms daily,SkillsCustomer service, Communication skills, Time management, Leadership, Microsoft word, Guest services, English, Documentation reviewEducationSimon Kenton Independence, KYAll 06/2003Alicia KonermanPHONE NUMBER AVAILABLE EMAIL AVAILABLE Covington, Kentucky