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Click here or scroll down to respond to this candidateCandidate's Name
Waterbury, Ct Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVE: To secure a leadership position in Developmental Services to allow me to Service, Advocate and connect individuals with intellectual disabilities with resources to help them enhance their daily living skills and improve their quality of life. EDUCATION: M.Ed.-Masters in Higher Education and Administration- Cum Laude Jones International University, Online Degree, June 2009 Bachelor of Arts, Communication, May 1997University of Hartford, West Hartford, CTEmphasis in: Public Relations, Human Resource Management, Ethics in Management, Public Speaking, and JournalismCertifications: Recovery Support Specialist, Hartford Healthcare, May, 2023 Physical Psychological Management Training, PMT Assoc.Inc. June 2024 First Aid CPR/AED, Saint Marys Hospital December 2023 Crisis Prevention Intervention, Newport HealthCare December 2023 Abuse and Neglect for Individuals with Disabilities, Keystone(KHS) August 2024 Rights of Supported Individuals Under the ADA, Keystone (KHS) August 2024 Professional Experience:12/2023 to 05/2024 Newport HealthCare, Behavioral Health Care Coordinator lll Bethlehem, CT Responsible for the whereabouts of all residents at all times. Ensure client safety by using verbal de-escalation methods by redirecting resident behaviors and responding to crises. Facilitating residential daily schedule including clients assigned chores, activities, chores and events. Compliance with all Policies and Procedures, Record Keeping, Checklist and Assigned Daily Documentation. Conduct daily admissions and discharges. Responsible for maintaining current and up to date on all training and certifications. Utilizing CPI techniques for residents poses a threat of imminent danger to themselves or others. Provide transportation to residents for community outings, meetings. Act as a resource for all Care Coordinators.06/2024- Present Delta T/ Keystone, Behavioral Health Tech Newtown, CT Responsible for the Safety of three residents in a Community Living Arrangement(Group Home) Responsible for Household Management Redirecting Clients and Behaviors, Assist with Clients Daily Living Activities, Accompany Clients to Appointments and Outings Encourage Clients Independence through Chores, Physical Activity, Art and Music. Ensuring and Maintaining client Safety.06/2022 to 05/30/24 TruVine LLC, Home Health Aide Danbury, CT Provided Personal Care Services and Companionship for Elderly Clients in Fairfield and Litchfield counties. Safety supervision and monitoring daily, Light Housekeeping, Transportation to and from appointments, Diabetes management, Dementia and Alzheimers care, Medication reminders. Hospice care, Daily assistance with Activities of Daily Living, Dressing, Exercises and Activities 11/2021 to 5/2022 TD Bank, Teller Manager Plantsville,CT Lead and supported team in achievement of positive customer and colleague experience to ensure effective and efficient delivery of service and advice and solutions while maintaining Operational Compliance. Managing customer account transactions within compliance and cash controls. Responsible for researching and resolving customer escalation calls. Responsible for handling daily customer deposits and withdrawals on drive thru and in branch. Responsible for Vault Management including auditing, reporting, and balancing of store currency and transactions.as well tracking tracking currency shipments and deliveries. Cash Handling, Managing Fraud, Managing controllable expenses, promoting integrity, Customer privacy and Colleague Safety Monitoring performance metrics Coached teller team on financial transactions, customer experience, and effective referral opportunities.7/2020 to 10/2020 United States Census Bureau, Enumerator New Haven,CT Collecting statistical data on Waterbury and New Haven residents. Created procedures to effectively manage territories and to achieve daily completion goals. Recruited a customer who helped with Census Enumeration. Selected by Management and Supervision for special operations in reaching outline populations i.e. homeless and shelter residents, transients.12/2017 to 09/2021 Visiting Angels, CareGiver Brookfield,CT Assist Elderly and Hospice patients with Private in Homecare or in Assisted Living facilities. Perform personal care duties, safety supervision, medical reminders, adls and household management. Experience with redirection. Assist elderly clients with mobility assistance, transfers and hoya lifts. 2/2006 to 8/2013 Lincoln Technical Institute,HighSchool Community Representative NewBritain,CT Conducted presentations throughout Hartford and New Haven county with the purpose of recruiting high school seniors . Led initiatives for strategic management of school territories. Trained other recruiters in strategies, and techniques to function as Public Relations representatives. Organize multiple monthly bus tours for high school students and teachers. Organize and proctor monthly scholarship tests for high school seniors. Assist in supporting the enrollment and admission efforts of recruiting high school seniors. 1/2010 to 6/2011 Post University, Assistant Director of ADP Operations Waterbury, CT Responsible for policies, procedures and quality control for the Universitys Accelerated Degree Program. Provided support for adjunct staff hiring, reviews and assignments and site location management. Responsible for the continual development of core operational competencies for administrative and support staff. Responsible for leading and motivating staff to meet bi-monthly matriculation goals. Ensure the data integrity through periodic review on all information related to operations. Manage and track lead generation for Admissions representatives and make suggestions for policy improvements. Responsible for ensuring security for the campus constituents. 3/2003 5/2005 High-Tech Institute, Admissions Representative Phoenix, AZConducted presentations to recruit high school seniors as potential candidates for computer and medical training.Responsible for providing daily assistance to students and families with admissions and financial aid. Assisted in obtaining financial resources i.e. part time jobs, scholarships, and work study.Maintained accurate daily and weekly reports on most frequently asked questions and financial aid concerns.Implemented procedures to ensure steps were taken to follow up with potential candidates as a means of supporting recruitment efforts.2/2001 4/2003 Goodwin College, Manager of Agency Relations East Hartford, CTRecruited prospective candidates for contracts and grants through interviewing, testing, and career counseling.Maintained relationships with community based agencies for recruitment of candidates in need of specialized training.Managed enrollment and revenue for Welfare to Work initiatives for job placement and supportive services.Conducted presentations for High Schools, Adult Education programs, and State Agencies.Responsible for mail marketing procedures, client referrals, and the management and execution of external State of CT Welfare Initiative Act grants. 8/1997 12/2000 Fox Institute of Business,Admissions Representative WestHartford,CtRecruited qualified applications for business, medical, legal, and IT courses.Interviewed and screened applicants generated from direct mail marketing, client referrals, cold calling and external recruiting.Developed marketing techniques, which resulted in a significant increase in enrollment (0 enrollment to 115 students)COMPUTER Microsoft Office Suite, Communication Software, Blackboard, CRM SKILLS |
