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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Montgomery Dr.Stockbridge, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESummary A client-focused manager with proven success facilitating high-volume corporate events, sports services, and special occasions. Proficiently exemplify unparalleled levels of professionalism with a highly skilled ability to pivot and adjust expeditiously. Attentively ensuring all parameters of contracts are executed and adhered to resulting in consistent client satisfaction. Key Proficiencies-Time Management -Self Motivated -Outstanding Customer Service-Staffing, On-Boarding & Training -Proactive & Prompt -Conflict Resolution Skills-Inventory & Storage Control -Cost & Budgeting -Detail Oriented Professional Experience Gotta Have It Atlanta, GA Aug.2023CurrentEvent Manager Use of Total Party Planner (TPP) software to plan, schedule, and conjure Beverage Event Orders(BEO) Pre-event site visits with Bride and Groom or Corporate clients to construct and discuss the layout of tables, food service, budget, and all preferences for their event. Coordinate weddings, corporate events, and birthday parties for an average of 20 events monthly while illustrating high levels of attention to detail. Interview, Hire, and guide training for Server Staff. Plan and organize multiple weekly meetings with warehouse staff to ensure all necessary logistical items are prepared and staged on the loading dock prior to loading out. (i.e. China, Tables, Linen, Chaffers, etc.) Inclined awareness of venue and event timeline to ensure ample opportunity to setup and break down. Order from multitude of event and equipment rental companies along with maintaining and efficiently balancing inventory.Levy Hospitality Chicago, IL Jan. 2018- Aug. 2023Premium Operations Manager Travel nationwide with the Professional Golf Association (PGA) & National Basketball Association (NBA). Assignments included:-Pebble Beach Golf Resort/ Pebble Beach, CA-Bethpage Black Golf Course/ Farmingdale, NY-The Greenbrier Resort/ White Sulfur Springs, WV-Warren Golf Course/ Notre Dame, IN-East Lake Golf Club/ Atlanta, GA-State Farm Arena/ Atlanta, GA Hire, train, and oversee the success of new associates. Candidate's Name
188 Montgomery Dr.Stockbridge, GA 30281EMAIL AVAILABLEPHONE NUMBER AVAILABLE Maintain substantial contact with regional staff, accountant team, and volunteer coordinators to ensure maximum understanding of sports service adjustments. Daily use of Infrastructure as a Service (Iaas) and Software as a Service (SaaS) to document, analyze, and understand evolving industry trends. (Salesforce, Microsoft 365) Strategically coordinate equipment logistics resulting in proficient storage, packing, and shipping. Delaware North Sports Services Buffalo, NY Apr. 2015- Dec. 2018 Food and Beverage Manager Initiate and maintain brand and product relations with multiple distributors. Assigned to support staff at contracted facilities.-TD Garden Arena/Boston, MA-Inaugural Management at Coca-Cola Roxy/ Atlanta, GA-Truist Park/ Atlanta, GA Responsible for ordering and ensuring inventory is scanned and properly implemented into the BirchStreet FinTech System. Respond to, document, and efficiently eradicate any potential venue dilemmas. Conduct interviews, hire, and schedule staff with knowledge of how to manage the predetermined monthly labor budget. Fulfill Talent, and artist suite before arrival and throughout concerts. TopGolf Atlanta, GA Jun. 2013- Apr. 2015Event Ambassador/Bar Lead Facilitate customer complaints with the interim result of customer satisfaction and repeat business. Market and advertised which rewardingly increased revenue by 12%. Under the mentorship of the Director of Operations effectively led a team consisting of 70 staff members. Set up, maintain, and breakdown for corporate retreats and team-building seminars within the facility. Knowledge and ability to repeatedly curate craft-cocktail while serving guests beer, wine assortments of appetizers/meals while exemplifying amplified levels of customer service. Instilled a team-driven environment to actively and positively assist one another wholeheartedly. Meticulous use of PosiTouch and Point of Service (POS) systems to document sales and monitor activity to effectively regurgitate all transactional information. Certifications ServSafe Manager Exp. Aug.2027 Food Handler Exp. Aug. 2027 Alcohol Exp. Aug.2027 Education Lakeside High School/Atlanta, GA High School Diploma Class of 2008 Abraham Baldwin Agricultural College/ Tifton, GA B.A of Art (Communications) Class of 2013 Candidate's Name
188 Montgomery Dr.Stockbridge, GA 30281EMAIL AVAILABLEPHONE NUMBER AVAILABLE/pre> |
