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Click here or scroll down to respond to this candidateJAMES JOSEPH
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Executive Summary
An accomplished IT Consultant with 14+ years experience, has worked extensively on
various SAP systems for various customers across the globe. Around 13+ years experience in
SAP Basis Administration as a Senior Solution Specialist and Basis Lead/Manager/SAP
Security. Experience includes SAP NetWeaver, ERP, CRM, SCM, BW, PI, PO, NetWeaver
Gateway, Portal, Solution Manager, BOBJ and HANA, S4HANA 1511, 1610 on premise
editions/SAP on Rise Migration from on prem to On Rise.
Experienced in design System Landscape & handling Multiple Application Servers, and
sizing the SAP system using Quick Sizer, Implemented SAP in Cluster (High Availability)
environment, design the disaster recovery (DR) systems. Design and developed the strategy
for Performance Tuning and capacity planning. Involved in design of SAP backup/recovery
strategy developed the procedures for OS/DB migrations.
Some of the renowned clients I have worked with are Nike, Google, Caterpillar, Molson
Coors Brewing company, CVS Healthcare, ABinBev (Budweiser Brewing Company).
Experience in SAP Solution Manager Incident Management and ChaRM configuration.
Managed Rise with SAP customer pursuits and project delivery.
Managed the end-to-end upgrade process from SAP ECC5 to EHP8, including planning,
execution, and post-upgrade support, leading to enhanced system performance and
functionality.
Conducted thorough pre-upgrade assessments, including system checks and compatibility
evaluations, to ensure a smooth transition.
Developed and executed upgrade strategy using the Software Update Manager (SUM) tool,
minimizing downtime and ensuring business continuity.
Coordinated with functional teams to identify and address potential impacts on business
processes during the upgrade, ensuring alignment with business needs.
Experienced with Project Planning, Preparation of Project Schedule, coordination and
communication with Infrastructure and application teams.
Managed and oversaw PAPM Allocations processes, utilizing SAP modules to streamline
resource distribution and project execution.
knowledge of SAP Business Technology Platform (BTP) services, such as SAP HANA Cloud,
SAP Cloud Platform Integration, SAP Fiori, and SAP Analytics Cloud.
Cloud Migration and hosting several customers including cloud assessment, sizing, solution
design and hypercare on AWS and Azure.
AWS cloud platform architecture and administration, with a primary focus on designing and
implementing robust Virtual Private Cloud (VPC) solutions.
SAP Experience Summary
SAP BASIS Consultant with around 14+ years of SAP experience in Architecting Landscapes,
implementation, upgrades, migrations and support
Extensively worked on SAP NetWeaver, SAP HANA, SAP R/3, ECC, BI , PI Enterprise Portal,
Business Objects Business Intelligence, BO Data Services , SAP Solution Manager, BW, APO,
XI/PI, Web-Dispatcher, NetWeaver Gateway etc.
Experience on Physical to virtual migration
Proven expertise in SAP Data Center Migration, design, planning and execution
Proven expertise in SAP ASAP implementation methodology, Solution Manager
Implementation, SAP R/3 Basis technology and Systems performance tuning
Proficient in Technical Project scoping, Project management, Implementation and Upgrade
strategies
Worked on SAP system upgrades by using Software Update Manager (SUM) tool
Full cycle Implementation of SAP BI
Good experience in Oracle Database administration (8i, 9i,10g,11g) and upgrade
SAP OS DB MIGRATION
Worked on setting up SAP systems on VMware/Xenserver virtualization environment
Having experience in SAP system performance monitoring and optimization
Involved in SAP Implementation as well as Production Support projects
Excellent team player and a good leader with the ability to work well in a team and also lead
independently
Extensive experience in Oracle Database administration using BR* tools like BRBACKUP,
BRARCHIVE, BRRESTORE, BRRECOVERY
Experienced in LDAP integration
Experienced in Oracle database analysis, performance tuning, Oracle database monitoring,
Table Space administration, reorganization and database recreation
Experience in SAP system performance tuning and troubleshooting
Configuration and Maintenance of Transport Management System in three system landscapes
Creation of systems using homogeneous system copy
Experienced in Maxdb administration, restores and upgrades
Upgradation of landscape using SUM
SAP Client maintenance activities - client copies and client exports/imports
Application of Support Packs, Kernel upgrades
Involved in scheduling Backups, archives and restoring data when required and monitoring
of Processes, Users, Disk usage, hit ratio, Buffer, swap memory, free table space and. data
consistency
Knowledge on software provisioning manager (SWPM)
Worked on SAP GUI 7.4 and BEx 7.X installation and maintenance
Single Sign-On (SSO) configuration/troubleshooting among different SAP NetWeaver
components
Hands on Experience with Security topics - SSO/SAML,SSL,SNC,ACL and ABAP role design
with their configuration and administration .
Extensive experience in using SUM for upgrading support packs
R/3 Security: User Master Maintenance, User Activity, Groups Creation/Modification,
Profile Generator, Authorization Traces, UME in Java stack, Central User Administration,
Role creation in Enterprise Portal, Password Management, Direct Contact with functional
counterparts collecting current R/3 security requirement
Knowledge of TCP/IP, NFS, DNS, Ethernet, FTP, Telnet
Industry Experience - Retail, Media, Manufacturing, Wholesale, Apparel, Brewing Company.
Educational Qualification
MCA - Master of Computer Application JJ College of Art and Science (2004-2007).
MBA - Master of Business Administration Bharathidasan University, (2007-2009)
BSc -Bachelor of Science (Physics) - St. Joseph s College, (1999-2004)
Certifications
SAP Certified Technology Specialist - SAP S/4HANA Conversion and SAP System
Upgrade
SAP Certified Technology Associate - OS DB Migration for SAP Net Weaver 7.30
Microsoft SQL Server 2005, Implementation and Maintenance (MCTS)
Oracle 11 g certified (OCA)
Technical Skills
SAP:
Implementation of NetWeaver 7.4, ECC6, BI 7.4, BODS4.2, BOBI 4.1
Installation of S4HANA and BP activation.
Implementation and configuration of SAP BW 7.4, Business Objects 4.1 and Data Services 4.2
EHP Upgrade and SP Stack Update on ECC6 systems
Implementation of Enterprise portal with landscape integration.
SAP HANA Installation and SLT Configuration
Support and upgrade for SAP HANA SP9 to SP11
Incident Management and ChaRM configuration
Backend Skills
MS SQL, Oracle, SAP HANA SP09-SP11
Operating Systems
SUSE Linux 11, RHEL 6, Windows 2003,2012,
Project Experience
SAP Basis Technical Lead (Wipro)
Client: Nike Inc. (World Headquarters) Dec 2023 Present
Location: Oregon, Portland
Environment: SAP Fashion, Solution manager 7.1, SAP CAR, SAP BW, SAP SLT,SAP Fiori, SAP
CFIN,SAP HR.
Responsibilities:
Software patch application system 24/7 support.
Install/upgrade/remove information on servers.
Database infrastructure software/tools management.
Create/upgrade/remove database/Hana Rev Upgrade and client upgrade.
Patch rollout execution/SLT 2.0 to SLT3.0 Upgrade.
Execute database level parameter changes/Table partitioning & NSE.
MANA Stage 2 Go Live execution and performance tuning.
Project plan preparation and transport synchronization between two landscapes.
Update/refresh statistics. Worked on Solution manager system monitoring setup &
OCC BPM configurations
Working on ECC 6.0 EHP8 SP Upgrades for entire landscape
Git Hub script creation and automation system monitoring.
Project Manager - SAP Basis Solution Specialist (Deloitte Consulting LLP)
Client: Caterpillar Inc. Feb 2023 Dec 2023
Location: Chicago Illinois
Environment: SAP ECC 6.0, Solution manager 7.1; SAP Enterprise Portal, SAP BW, SAP SCM SAP ME,
SAP MII, SAP Fiori
Responsibilities:
Working on AIX to Linux migration installations and supporting for ICW activities
Worked on ECC 6.0 EHP 8 SP012 upgrade
DMIS addon installations on DEV and PROD systems
Working on DB refresh activities
Working on ALM defects
Working on Hybris requests
Worked on Azure POC activities
Working on Managed system configuration & EWA activation on Prod systems, Working on
DAA agent installations
Worked on Solution manager system monitoring setup & OCC BPM configurations
Working on ECC 6.0 EHP8 SP Upgrades for entire landscape
SAP Basis Senior Solution Specialist (Deloitte Consulting LLP)
Client: Google LLC Nov 2022 Feb 2023
Location: California
Environment: SAP S4, Fiori, BW, MDG, SLT, PIPO, GRC Solution Manager 7.2, HANA and
S/4HANA, LINUX
Responsibilities:
Project scope includes SAP Solution Manager 7.2 include Incident management, ChaRM
(Change Request management), Problem management, Application analysis & monitoring,
RCA, Documentation, and reporting.
CTS+ and cCTS configuration for various non-sap systems like java, portal
SAP Solution Manager end to end implementation which includes installation, upgrade,
Application Operations covering Technical Monitoring and RCA, Wily MoM, SAP Early
watch Alert Reports, ChaRM, SAP Performance Reporting/Technical Analytics, Downtime
Management,
Project and Process Management for Solution Administration for satellite system
configuration of LCG, CCL for charm while using phase cycle
Design and implement SAP Solution Manager 7.1 / 7.2 ChaRM (Change Request
Management) enhancements by analyzing requirements; constructing workflow charts and
diagrams.
ChaRM Retrofit Configuration & setup for N & N+1 Managed system landscape & Enhanced
Retrofit Process Auto Import, Semi-automatic, and Manual (Conflict object).
ChaRM BRFplus Configuration: Create Ruleset, Create Decision Table, Create Rule, Simulate
Rule & activate action for support team, Create Organizational Units, Assign Business
Partners etc.
Responsible for successful coordination and execution of the Change Release, also tracking
the tickets that arise from the customers solving them on a severity basis & Interacting with
Client to resolve SAP issues.
Developed Post implementation Go Live Support Environment designing, testing and
implementing with Change Release Management.
Provide High End Support / Maintenance / Operations activities, which involve CHaRM
activities, Also activities related to application configuration / setup. Production jobs
optimization & application performance tuning
Coordinate and facilitate Release Board meetings CAB (Client Coordination Meeting) &
Develop and maintain the Release Calendar & Release process
Implement and Roll-out the SOX and SOD s controlled Change Release Management process
to new business S4/FIORI/MDG/BW/GRC//PIPO/HANA tracks
SAP Basis Senior Solution Specialist (Deloitte Consulting LLP)
Client: CVS Healthcare Jun 2022 Nov 2022
Location: Rhode Island
Environment: SAP S4, Fiori, Red hat & SUSE Linux with HANA, SYBASE and MS SQL database
SAP Landscape: S/4 HANA, BW on HANA, PO, Solman 7.2, GRC and BOBJ
Responsibilities:
Analyzing, designing, proposing and delivering SAP Technical Architecture Solutions
Deliver technical direction to leadership, team members and consultants
Installation & Implementations of various SAP components as part of project plan
Installed and configured Solution Manager 7.2 along with pre- and post-configuration such
as Basis Configuration, System Preparation, Managed systems configuration and ChaRM lite.
SSO setup using Kerberos and SAML for entire SAP landscape
SAP Systems High Availability, Disaster Recovery including HANA Database
Planning cutover activities and system Go-live preparations
Prepared and reviewed documentation for various tasks included
Upgrade of S/4 HANA from 1809 to 1909
Planning and execution of system copy and post refresh tasks for N+1 landscape
Leading offshore team/Onshore team on Cloud Migration project (RISE with SAP)
Synchronization with SAP ECS (Enterprise Cloud Services) Team, Client and onshore team
for project updates, status calls. Following up on tickets and addressing the progress of
migration tasks per system wise
Dispensing migration activities within the team per system on daily basis and handover of
activities and provide updates to onshore and client
SPOC for SAP PO system migration to RISE environment
Service Delivery Coordinator SAP Basis/HANA Tech Lead (DXC Technology)
Client: Molson & Miller Coors Brewing Company, May 2016 May 2022
Location: Wisconsin
Environment: ECC 6.0 EHP 8,S4HANA, CRM 5.0, Solution Manager 7.1, SCM 7.0,Oracle
12C;Unix & Linux, SAP Web Dispatcher, Hana SLT ,EWM,PCO,MII.
Responsibilities:
Analysing and solving day-to-day Production issues across the landscape.
SAP Version upgrade EHP8 Upgrade
Daily production system monitoring (ABAP & JAVA), Summarizing EWA reports for
Production, Development and QA systems (weekly once) and taking actions accordingly.
Worked on Client Copy, Kernel upgrade, Support Pack, Oracle Upgrade, System refresh
activities.
Applying support packages to J2EE engines with SUM tool and SPAM
SSL Certification renewal,Configuration,installation, and administration of SLS, and
export/import process etc.,
Integration of SLC with various platforms and technologies.
Worked on SCM/APO, BW related issue like through Process Chains.
Working knowledge on ADS and troubleshooting issues related to it.
Worked on SAP CRM Web UI issues and coordinated with various teams (CRM, Storage,
Network, SAP etc.) in order to provide RCA.
Very Good working Experience on Performance Tuning.
Working experience on HANA SLT Stop/Start Supported the upgrade from SAP ECC5 to
EHP8, participating in all phases including planning, testing, and validation.
Assisted in system performance tuning and troubleshooting, resolving technical issues that
arose during the upgrade.
Created detailed documentation of the upgrade process, including system configurations,
upgrade scripts, and user guides for future reference.
Preparing EWA reports for all the systems and finding the issues and gaps. Creating RFC
according to the recommendation and following it up with respective team and including us
to make it the EWA report 100% green always.
Leading all the activities like Kernel, Add-On Installation, OS level Patching, etc and guiding
peers for any issues and ensuring the change is being completed as per outage window.
SAP Basis Lead Consultant (Accenture)
Client: AB-INBEV, Dec 2013 May 2016
Location: Belgium.
Environment ECC6.4, CRM 5.0, Solution Manager 7.1, SCM 7.0, Oracle 11g, Unix & Linux, SAP
Web Dispatcher.
Responsibilities:
Have performed ST-PI and ST/A-PI patch upgrades in all landscapes.
Implementing SAP Notes and license installation.
Knowledge on local/remote client copies for regular refresh.
Configured EWA for all ABAP systems.
Installed SAP JVM switch and host agent upgrade
Worked in various Charm issues and created Charm projects.
Spool administration: Defined output devices using (SPAD) and monitoring the results.
Application of OSS Notes. Opening OSS connections. Carrying out transport.
Knowledge in scheduling jobs using Control-M Desktop 6.3.10, and monitor application
jobs using Control-M Enterprise Manager.
Performing various SAP Market place activities like software downloads, connection
maintenance, coordination with SAP with various SAP messages.
Providing regular/24*7 on call incident support.
Worked on Applying Support Packages, Patches, SAP Notes, Maintenance Certificate and
Add-ons.
SAP background job administration / ABAP dump analysis/ Analyzing System errors
Importing the Transport Request Using STMS, Manually Importing the Transport Request
Using TP at OS level.
BRTOOLS activities Table reorganization, rebuild Indexes and update DB statistics.
SAP Basis/Solution Manager Consultant (Accenture)
Client: Nokia Solution Networks, Oct 2013 Dec 2013
Location: Germany
Environment: SAP ECC, EP, BPC, BW Hana, MDM Solution manager 7.0; Oracle 11g; Windows
2003 Server x64 Enterprise Edition, SAP Web Dispatcher.
Responsibilities:
Installation of ECC, Enterprise Portal, MDM, BPC on ABAP AS JAVA,
Working in a group of Basis and Security people.
Installed, Configured maintained and monitor ECC6.0, BW Hana, MDM 7.1, EP 7, BPCetc
environment.
Worked on deploying and configuring the landscapes for customer use.
Configured enterprise portal and connected to back-end systems.
Deployed Support pack, Support stack and enhancement package when needed.
OSS connections, snotes, Keys.
Batch Job scheduling, Profile Parameter maintenance.
Installation & Configuration of SAP Web Dispatcher.
Language Installation (SMLT).
Printers & Device Drivers.
EWA Report Analysis.
TMS configuration and handling transport related problems,
Transport management.
Sr SAP Basis Consultant (Computer Science Corporation)
Client: Chrysler, China/North America Jun 2011 Apr 2013
Location: Michigan
Environment: AIX,DB2 SAP ECC, EP,
Responsibilities:
Knowledge in Solution Manager
Performed System refreshes between production to quality systems using DB2
backup/restore method
DR Restore when DR Sync fails between primary and DR systems
Managing third party application (Vertex, Auotosys etc..)
User Security administration using GRC Application
Performing User administration as per SOX compliance
Performing table reorg and table movement on a periodic interval
Database Monitoring (Backup &Tablespace administration)
Transport Management System.
Client Administration (Local & remote client copy)
Client import and export
Daily monitoring and weekly monitoring.
Evaluate & implement support packs, patches required for SAP front end, kernel patches on
continuous basis
Printer & mail configuration
Sr. SAP Basis Consultant (IBM)
Client: Charles River Labs, USA Sep 2010 May 2011
Environment: SAP ECC, EP, GRC, Solution manager 7.0; MS-SQL Server 2005; Windows 2003
Server x64 Enterprise Edition, SAP Web Dispatcher.
Responsibilities:
Installation of ECC, Enterprise Portal, GRC on AS JAVA,
Kernel Upgrade, Support Pack Upgrades. (SPAM/JSPM/SDM).
Java support pack implementation using JSPM. GRC component upgrade.
System Refresh/Copy.
Client Copy, Client Export-Import.
OSS connections, snotes, Keys,certificate installation X.509
Batch Job scheduling, Profile Parameter maintenance.
Installation & Configuration of SAP Web Dispatcher.
Language Installation (SMLT).
Printers & Device Drivers.
EWA Report Analysis.
TMS configuration and handling transport related problems,
Transport management.
Configured LDAP as the UME for the EP system..
Client: ICON Clinical Research, May 2008 Oct 2010
Sr. Oracle Database Administrator.
Location: Ireland.
Environment: Oracle 10G,.Net
Responsibilities:
Proactive capacity planning, forecasting and performance tuning for all .Net applications to
accommodate growth, new functionalities and users.
Sizing of new and existing systems using available tools and processes.
Continuous performance monitoring of the systems during peak and off peak hours to come
up with detailed documentation.
Provided recommendations for capacity planning based on the statistical data collected from
the existing system landscape.
Interaction with support team to implement the best practices
Database backup and recovery, Restore database
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