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Title Quality Assurance Information Technology
Target Location US-NJ-Princeton
Email Available with paid plan
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Jayanthi Balaji - Leading Quality, Transformation & ChangePrinceton, NJ (Street Address ) 955 2694 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLE Delivering Whats next and improving Whats now that value innovation as a market advantage. Passionate about creating innovative solutions to business problems, interface with customers and deliver high quality Solutions.Accomplished IT Professional with a wealth of experience, dedicated to driving excellence in quality engineering, fostering innovation, and ensuring the success of new product developments.With over 20 years of experience in the field of information technology, I am a skilled IT professional specializing in Software Quality Assurance Testing. Throughout my career, I have held various management and leadership positions, successfully overseeing global teams and implementing effective processes. As a Quality Engineering leader, I excel in guiding all stages of the Software Development lifecycle across diverse industries. My approach combines a visionary mindset, strategic thinking, and a deep understanding of processes. I possess strong business and financial acumen, and I am driven by a passion for innovation. I consistently strive to deliver high-quality outcomes, leveraging new technologies and supporting business expansions.AREAS OF EXPERTISEWealth Reporting API Testing Selenium-Automation-BDD Data Quality Testing Portfolio Management UAT Coordinator Performance Tester Backend Testing Insurance Fixed Income SAP FIFO Unix ScriptingContinuous Integration Manual Testing Agile/Scrum Team Building Siebel/Salesforce Webservice Testing Cucumber LoadRunner/Jmeter Mobile Testing Waterfall/Agile methodologies Jira/ServiceNow/ALM DevOps Java. C++EXPERIENCE & ACCOMPLISHMENTSNYCHA (NewYork City Housing Authority), NY Apr2024  Present Siebel QA TesterNYCHA provides affordable housing for low- and moderate-income New Yorkers. Performed Requirement Analysis for Understanding the business requirements and the functionality of the Siebel CRM system to create relevant test cases. Created Test Case in detailed and comprehensive test cases based on the functional requirements of the Siebel application. Manually executed GUI testing, Browser and OS Compatibility testing on the Siebel application to ensure that the functionalities work as expected. Identified and documented defects in the system during testing. Performed Regression Testing to ensure that new changes or updates do not negatively impact existing functionalities. Documented the outcomes of the test cases and prepared test reports to communicate the results to the development and business teams. Collaborated closely with developers, business analysts, and other stakeholders to ensure the quality of the Siebel application. Assisted in setting up and maintaining the test environment, including configurations specific to Siebel CRM. Played an active role in SDLC of new products and services. Established SQA Best Practices, Metrics, Scores Cards, and QA Process Documents Defined and Reviewed Test Strategy/Test Plan/Test case scripting and was responsible in delivering a high Quality Product Performed Integrated testing for the existing systems with other systems like Call Center and APEX reports Performed Mobile testing using Browserstack and testing OS compatibility and browser testing Conducted variour types of testing including functional, regression, system integration testing, user accepatance testing ( UAT), GUI testing, Security testing and performance testing Tested applications on mobile devices, ensuring they meet the required functionality, performance, and usability standards.BNY Mellon 2005 - 2024QA Lead/Team ManagerSelected to drive strategic vision as a senior team member in a dynamic business environment to test Agile, Waterfall Testing; produce strategies to improve Quality and process within Quality Assurance. Oversee global QA functions, manage Testing process. Devise QA strategy, and manage and Supervise 5+ total staff including onsite and offshore teams. Play an active role in SDLC of new products/services Defined and Reviewed Test Strategy/Test plan/Test case scripting and was responsible in delivering a high-Quality product Established SQA Best Practices, Metrics, Scores Cards, and QA Process Documents Developed Testing strategies for UAT support and interacted with the clients for testing support,attended daily defects calls and meetings. Used Salesforce tools for logging defects tracking entered by clients Worked directly with clients as a customer service representative to resolve the issues Extensive experience in Backend testing using Toad. Developed PL/SQL queries and Joined for validating data Experienced in Unix Scripting to execute shell scripts to upload the dummy data to the database and executed find, grep, ps, kill, find, cp, mv, tail, cd, view, vi commands. Tail the log files in UNIX / Linux to debug the issues/bugs Established strategies for Automation Testing Process using BDD Framework- Cucumber Expertise in working with Selenium IDE and Selenium Web Driver using TestNG and Cucumber BDD framework Expert in working in Testing Methodologies like Agile, AgileScrum Model, and WaterfallModel Good Knowledge in Core Java, PL/SQL Queries, Joins, HTML, XML Experience in logging defects using JIRA, ALM Tools for defect tracking and reporting Experience in Web Services testing using SOAP UI, POSTMAN tool Performed Manual testing for functional testing, Regression testing, and end to end integration testing, Smoke testing,API testing Performed performance testing using Loadrunner and Jmeter Used software tools like MS Word, MS Excel, Quality Center, and others for documentation and tracking on daily basisQuality Assurance Tester (Consulting Opportunities) 2001 - 2005 Worked on several initiatives for SeraNova, Kraft Foods, Cendant Mortgage, iVillage.com, SunGuard EDUCATIONUniversity of Madras - M.S. in MathematicsCERTIFICATIONSISTQB - CTFL Certified Scrum Master Selenium IDE - Udemy Cucumber - Udemy Albridge Wealth Reporting CertifiedVOLUNTEERINGWorking with young unprivileged students

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