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Click here or scroll down to respond to this candidateCandidate's Name
S A L E S D I R E C T O R O P E R A T I O N S M A N A G E RCONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLESenoia, GAlinked.com/in/Candidate's Name
EDUCATIONAZEK BUILDING PRODUCTSUNIVERSITY2024UNIVERSITY OF NATALSouth AfricaMarketing & Management1992EXPERTISEStrategic Sales Leadershipand Team ManagementMarket Expansion andRevenue GrowthStrategiesClient RelationshipDevelopment andRetentionInnovative SalesTechniques and Solution-Driven ApproachData-Driven DecisionMaking for Targeted SalesStrategiesPROFESSIONAL SUMMARYResults-oriented Sales Director, fostering enduring client relationships through exemplary service and issue resolution. Strategically developed business across GA, AL, & TN, offering competitive deals and maximizing transactional value. Proactively upsold products, built extensive inventory knowledge, and leveraged networking to expand clientele.EXPERIENCEMurph Brothers - Senoia, GAOwner and Sales Director, July 2020 PresentAdeptly managed all facets of operations while cultivating lasting client relationships and spearheading strategic business development initiatives. Demonstrated expertise in delivering exceptional service, resolving issues promptly, and driving sales growth for composite decking. Design and build custom decks, specializing in composite decking. Cultivate lucrative, enduring client relationships via effective issue resolution and exemplary service delivery. Ensure project scheduling precision and timeline updates through regular coordinator meetings. Promptly address customer concerns, guaranteeing swift issue resolution and deliver competitive deals on decking, countertops and flooring, fostering customer satisfaction and loyalty. Foster robust professional connections through organized contractor visits. Maximize transactional value and satisfaction via effective upselling strategies. Developed tailored inventory knowledge to meet individual customer needs. Provide strategic product recommendations, enhancing brand effectiveness and benefits. Expand client base through proactive networking and product promotion. Responsively manage customer inquiries and complaints, driving retention and referrals. Maintain timely payments and professional relationships through effective sales collections.KEY SKILLSJOB SPECIFICExpert in crafting andexecuting businessdevelopment strategies fordriving growth.Skilled in managingproduct portfolios andoptimizing pricingstrategies.Proficient in understandingand addressing customerneeds, fostering lastingrelationships.Experienced in organizingand coordinating projectsto ensure seamlessexecution.INTERPERSONALExceptional communicator,adept at connecting withclients and team members.Relationship builder,dedicated to nurturinglong-term client loyalty.Efficient problem solver,committed to enhancingcustomer satisfaction.Proactive networker,focused on expandingclient base and productpromotion.ADMINISTRATIVEStrategic planning foroptimal sales operations.Effective team leader,providing guidance andtraining to drive salesperformance.Efficient sales schedulingand inventory logistics.Procurement & collectionsmanagement.EXPERIENCE CONTINUEDDEBEER GRANITE & MARBLE - Tyrone, GAOperations Manager, August 2017 February 2020Managed seamless operations and optimized workflow across departments, driving efficiency and productivity. Provided expert guidance to sales teams, streamlined procurement, and upheld quality standards, ensuring top-tier results. Streamlined operational processes across Sales, Templates, IT, Manufacturing, and Installation departments for enhanced efficiency. Directed day-to-day operations, ensuring seamless workflow and optimal productivity. Provided expert guidance and training to a team of 6 in-house and 4 external sales representatives. Managed sales scheduling and negotiated pricing with suppliers, optimizing procurement processes. Oversaw installation teams across GA, AL, and TN, ensuring top-tier quality assurance. Ensured financial integrity through rigorous verification of invoice processing and proactive collections management.Forsdicks BMW Durban, South AfricaDirector of Sales, New and Used Cars, March 2006 - February 2015 Effectively led daily meetings with staff, ensuring seamless coordination and execution of sales processes. Managed vehicle reconditioning, debtor follow-ups, and stock assessments while planning and evaluating advertising strategies to enhance sales performance and achieve monthly targets. Led morning meetings with sales staff and Finance Manager to ensure alignment and strategy execution. Reviewed and analyzed the previous days activities to optimize daily operations. Accurately costed and verified every deal to maintain financial integrity. Oversaw the collection and management of outstanding debtors. Ensured the completion of the sales process with every customer, enhancing customer satisfaction. Conducted comprehensive sales and product training for staff to improve performance and knowledge. Authorized and signed off on supplier invoices, maintaining financial control and performed physical stock takes to ensure inventory accuracy. Invoiced all trade units efficiently and accurately. Collaborated with sales staff to plan and execute effective advertising strategies. Analyzed weekly advertising effectiveness against unit sales to refine marketing strategies. Monitored and adjusted stock pricing and aging against blue book values to ensure competitive pricing. Set and communicated monthly sales targets to motivate and guide the sales team and calculated sales commissions with staff, ensuring transparency and accuracy. Reviewed monthly performance against budget to identify areas for improvement and ensure financial goals are met. Ordered new stock inventory to maintain optimal inventory levels and meet sales demand. |
