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PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileProfessional SummaryAccomplished Co-Owner at Camber Corporation and Director of Human Resources at DOD/DOS, I excel in operations management and employee relations, significantly enhancing customer satisfaction and streamlining financial processes. With a top-secret clearance and a knack for fostering professional growth, I adeptly negotiate contracts and optimize workforce efficiency, demonstrating a profound impact on organizational success.SkillsTop Secret ClearanceDaily business operationsCustomer RelationsPolicy and procedure implementationOperations ManagementRecords Managementoffice Manager,Employee RelationsBoard ReportingWork History06/1995 to 11/2015Co OwnerCamber Corporation Killeen, TXImproved customer satisfaction ratings by consistently delivering high-quality products and services.Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.Mentored employees to improve work performance, promoting professional development and growth within the company.Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.Optimized inventory management systems for streamlined ordering processes and reduced waste levels.Recruited, interviewed and hired new staff members and developed training materials for employees.Interacted well with customers to build connections and nurture relationships.Assisted in recruiting, hiring and training of team members.Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.01/1988 to 06/1995Director of Human ResoursesDOD/DOS Bogota Columbia/Ft Bragg/Fort Hood/US Army War ColManaged the onboarding process, providing new hires with necessary tools for success from day one.Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.Maintained "open door" policy to encourage employee communications and resolution of issues.Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.Education06/1976High School DiplomaSmithtown High School - Smithtown, NY06/1976High School DiplomaDOD/DOS - Various LocationsVarious Classes Human Resources& CertificatesTop Secret ClearanceISO CERTIFIED |