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Candidate's Name
Committed to growing customer engagement and loyalty by optimizing relationships through fast reliable service.
Street Address  Falling Creek Drive, Advance, North Carolina
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEIPD: Independent Pharmacy Distributor, High Point, NC   Customer Relations / Compliance AssociateJuly 2023 - July 2024
Worked throughout the customer interface, including creating customer accounts, navigating customers to their desired destination, conducting audits for customer orders to comply with government regulations, and resolving customer issues by telephone and online. Carefully analyzed customer applications to determine if pharmacies were legally able to purchase controlled substances per DEA guidelines. Conducted virtual pharmacy inspections and pulling dispensing reports using different pharmacy operating systems such as BestRx, ComputerRX, and RX30. Provided quick and reliable data entry for compliance analysis purposes. Worked within different operating systems such as Anchor, SQL, and Turning Point.DoorDash, Charlotte, NC   Delivery DriverSeptember 2022 - July 2023Quickly and efficiently completed delivery orders placed online throughout the city of Charlotte. Held an average rating of 4.9 stars while maintaining a perfect driving record, leading to my selection as a top dasher in my area, giving me more opportunities on orders placed.Harris Teeter, Clemmons, NC  Cashier, Stocker, Meat ClerkMay 2020 - July 2021Quickly adapted to multiple work environments including customer-facing positions of cashier and meat clerk. Achieved high productivity in grocery as a stocker. Filled orders in the butcher shop while developing customer relationships, leading to larger order placement based on my recommendations and expertise in the meat department.EDUCATIONDavie County High School, Davie, NC   High School Diploma2015 - 2019University of North Carolina at Charlotte, Charlotte, NC  BS in Business Administration with a concentration in Marketing2019 - 2023Proficiencies
Microsoft Office: Excel, Word, Sharepoint, Teams, and PowerPoint
Turning Point, SQL, and Anchor (Systems Operating Software)
Dial Pad and RingCentral (communications operating systems)
References: Available upon requestSKILLSCash Handling and POS systems
Ability to work within a team-oriented setting      Quickly and concisely organize data using operating systems software      Handle Customer concerns and questions in a timely and efficient manner      Can quickly load and unload products onto a warehouse floor for sorting, stocking, or transportation purposes      Ability to work in a fast-paced environment
      Ability to lift over 95 pounds
      Ability to use pallet jacks, trash compactor and hand trucks
AWARDSCum Laude Honors Recipient: 2019  (Davie County High School)
Cum Laude Honors Recipient: 2023 (University of North Carolina at Charlotte)
Deans List (All Semesters 2019-2023) (University of North Carolina at Charlotte)
Top Dasher 2022 (Door Dash)