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Click here or scroll down to respond to this candidateCandidate's Name
Bostic, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer Service Professional with over 7 years of experience in customer care through phone, email, sales, and product knowledge. I have over a year of experience in Dispatching drivers, scheduling freight pick-ups, and serving as the location support specialist. Talented for quickly mastering innovative technology/products and effectively selling them. Accurate and detail-oriented professional with the ability to establish rapport with customer/clients. Experience in Microsoft Word, Excel, PowerPoint, and Outlook. Ability to work effectively on a deadline and possess a positive attitude. Aiming to use my proven abilities to effectively fill a position within your company. Authorized to work in the US for any employerWork ExperienceSales CoordinatorBisanar Jewelers-Hickory, NCNovember 2021 to Present Take in customer repairs. Send repairs to where they need to go. Document repairs when they are sent out. Check repairs when they return. Call customers with estimates and updates on repairs. Check on repairs. Order supplies. Wait on customers and provide them with product knowledge so that they can choose the right item for them. Do inventory weeklyStore ManagerFactory Motor Parts-Charlotte, NCApril 2021 to October 2021Assist customers with orders via phone, email, or web orders. Pull customer orders and dispatch drivers to deliver customer orders. Process customer payments to account. Prepare return PO's and process order PO's. Insure inventory is accurate and placed in its proper place. Check in stock orders and post to inventory. Do inventory checks daily and customer returns daily. Responsible for hiring and letting go employees. Attend conference calls. Maintain store budget and sales goals. ADMINSTRATIVE ASSISTANTT & T TURF CARE LLCNovember 2017 to August 2021*Accounts Receivable*Create and Send Invoices*Prepare Weekly Work Log Sheets*Advertise on Social Media*Help with Customers AccountsLocation Support Specialist/Assistant ManagerFactory Motor PartsMay 2018 to April 2021Assist customers with orders via phone, email, or web orders. Pull customer orders and dispatch drivers to deliver customer orders. Process customer payments to account. Prepare return PO's and process order PO's. Insure inventory is accurate and placed in its proper place. Check in stock orders and post to inventory. Assist general manager in day to day operations. Customer RelationsKLINGSPOR ABRASIVESAugust 2012 to October 2017*Take customer orders from customers and sales reps via phone and email.*Provide product knowledge to customers and sometimes sales reps.*Assist sales reps with available inventory.*Set up new accounts.*Apply payments to customer accounts.*Issue RA numbers to customers so they can return product.*Make sure customer orders are processed in a timely manner.*Track customer orders.DESK MANAGER/CUSTOMER SERVICEBISANAR JEWELERSFebruary 2008 to August 2012*Take in customer repairs.*Send repairs to where they need to go.*Document repairs when they are sent out.*Check repairs when they return.*Call customers with estimates and updates on repairs.*Check on repairs.*Order supplies.*Wait on customers and provide them with product knowledge so that they can choose the right item for them.EducationFew courses in Health Information TechnologyPitt Community CollegeJanuary 2021 to December 2022BACHELORS in PSYCHOLOGY / HUMAN AND COMMUNITY SERVICE LENOIR RHYNE COLLEGEAugust 2002 to December 2005Skills Call Center Customer Support Customer Service Assistant Manager Experience Store Management Experience Sales Customer service Customer support Management Sales Computer skills Store management Clerical experience Payroll Cash register Communication skills Microsoft Excel Microsoft Office Organizational skillsCertifications and LicensesDriver's License |
