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Click here or scroll down to respond to this candidateCandidate's Name
DIRECTOR OF NURSINGCONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEWoodridge, Illinois Street Address
SKILLSHealthcare ManagementRegulatory ComplianceQuality AssuranceProblem ResolutionMultidisciplinary Team CollaborationStaff Training & LeadershipTreatment PlanningCase ManagementPatient EducationRelationship BuildingProject ManagementPROFESSIONAL SUMMARYDynamic individual with proven track record of success in managing multi-disciplinary teams, developing innovative initiatives to improve patient care and increase operational efficiencies. Skilled in implementing evidence-based practices and managing complex projects to ensure compliance with regulatory standards. Adept in fostering a positive work environment and providing compassionate patient care.EXPERIENCEApril 2017 - PresentNurse Manager of Referral ServicesAunt Martha's Health and Wellness, Olympia FieldsReporting to the Executive Vice President of Health Services, the RN Manager of Referral Services provides direct supervision, guidance and support to all 23- health center for referral processing and completionSupport referral staff to ensure that referrals from each clinic is completed in a manner which provides excellent quality care, positive customer servicesCoordinated recruitment, training, scheduling, and evaluation of nursing personnel.Conducted regular meetings with nursing staff to discuss challenges and identify solutions.Established clinical direction for nursing care delivery, providing clinical supervision, and maintaining quality outcomes.Responsible for the maintenance of an efficient health center and demonstrating superior relationship building and customer service skillsFunctioning in a multiple priority environment, while maintaining accuracy and attention to detailsAssessing the appropriateness of the various physician orders, completion of all required paperwork for insurance pre-certifications, benefit verifications, and appeals by coordinating with the Physicians and Medicaid insurance providersPerforming ongoing surveillance, reporting, and data collection through regular auditsMaintaining patient confidentialityAssisting in establishment and implementation of all policies and proceduresEnsure the completion of all assigned administrative budgeting dutiesAugust 2016 - February 2017Clinical Learning Lab SpecialistsChamberlin University, AddisonReporting to the Manager of the SIMCARE Center, supported all clinical learning lab and simulated patient care learning experiences for campus and web-based students by assisting deans, assistant deans, program/course coordinators, faculty, and students with appropriate resources to successfully complete evidence-based learning opportunities in simulated patient care environmentSupported faculty and College leadership with initiatives involving clinical simulation research and effective teaching strategies in a simulated patient care environmentEducated students in proper treatment protocol and wellness needsContributed to development and continuous improvement of national Standard Operating Procedures through best practice sharing and regular communication with other campus Lab Coordinators and leadershipSupported the mission and philosophy of the College and represented the college to clinical agencies, students, and the community through lab and simulation scheduling and collaborative efforts.June 2015 - February 2017RN Case ManagerDuPage Health Specialist Medical Group, LisleDeveloped and implemented full health and case management with an intense focus on raising standards of operations, risk management, patient services, and educationUpheld strict confidentiality for all patients and staff membersEducated patients and their families in proper treatment protocol and wellness needsExecuted telephone triage, performed testing, and made referrals for specialistsPerformed extensive assessments, developed treatment plans, and devised interventions as needed.Provided emotional support during difficult conversations with family members regarding end-of-life decisions or other delicate topics.Utilized critical thinking skills when making decisions concerning patient care needs while adhering to established standards of practice.October 2012 - PresentLabor & Delivery Nurse (Contractor)Fastaff Travel Nursing, Greenwood VillageExecuted the highest quality of care to Labor and Delivery patientsUpheld confidentiality, regulatory compliance, and quality control while demonstrating sensitivity to patient's cultural beliefs during treatment protocolsKey Accomplishments: Developed and implemented detailed procedural processes that reduce redundancy and improve quality of care.May 2012 - October 2012Labor & Delivery NURSE (Contractor)Total Nurses Network, Oak ParkProvided Labor & Delivery support, collaborating with Physicians to ensure safe, individualized care for all patientsKey Accomplishments: Identify abnormalities and implement preventative treatmentTeach proper postnatal careEffectively communicated with appropriate staff to report, record, and observe activities objectively.October 2005 - April 2012Staff Nurse Obstetrics/Gynecology, Labor & Delivery NurseAdventist Hinsdale Hospital, HinsdaleProvided comprehensive care for low-risk, newborns, non-surgical, and acute-care patients, and high-risk patients in a 277-bed teaching hospitalServed as Charge Nurse and assisted with preoperative and emergency trauma casesKey Accomplishments: Monitored vital signs, and performed pre and post-labor assessments and administered medicationsAssisted attending physicians and acted as circulating and scrub nurse for gynecological surgeries.October 2004 - October 2005Director of NursingInternational Village, ChicagoDeveloped policies and procedures, ensuring efficient operations and compliance with all regulatory complianceSupervised nurses and support staff in this 218-bed acute long-term care nursing homeKey Accomplishments: Administrated medical records, reviewing notes and auditing nursing chartsFormulated progressive programs designed to meet changing needs of the patient populationAnalyzed studies; evaluated nursing services, programs and activitiesPerformed recruitment, training, and evaluations, establishing personnel qualifications and salaries.April 2003 - October 2004Director of NursingSacred Heart, ChicagoManaged a diverse range of clinical and administrative functions, governing all services, programs, and activities from admission to discharge in a 172-bed long-term care psychiatric facilityKey Accomplishments: Collaborated with physicians and support services in the development and implementation of a comprehensive staff development training programExecuted fiscal management support, establishing, monitoring, and evaluating budgetSlashed expenses by $10,000 annually by eliminating redundant administrative procedures.May 2002 - May 2003Director of NursingAwakened Alternatives, Olympia FieldsDirected 120-nurses, 60-Certified Nursing Assistants, and caseworkers in providing improved quality of life through home health care, intermittent, and private duty nursing servicesKey Accomplishments: Identified program deficiencies through conducting needs-assessment survey, devised and implemented solutionsCollaborated with Illinois Division of Special Needs Children, initiated program plans enabling permanently disabled children the ability to stay at homeSet goals, arranged for equipment, medications, and supplies, determined logistics and trained caregiversRestructured medical records system, integrating a new software and training, cutting costs and streamlining record keeping, booking, and ordering processes.EDUCATIONSeptember 2020-PresentDoctoral Study- Leadership ManagementGrand Cannon University, AzJanuary 2001Master's Degree in Public HealthSaint Xavier University, ILJanuary 2001Master's Degree in Business AdministrationSaint Xavier University, ILJanuary 2001Bachelor's Degree in NursingGrand View College, IALICENSURERegistered Nurse, 041.308231, Illinois, 05/31/2026CERTIFICATIONSRegistered Nurse, 041.308231, Illinois, 05/31/2026CNA instructor and evaluator for state of Illinois, IllinoisManaged Care Program, CertificationJoint Commission Certification in Home Care, Completed OB Certification Class. |
