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Click here or scroll down to respond to this candidateCandidate's Name
Hampstead, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceSales AssociateClayton Homes-Hampstead, NCMay 2024 to Present Utilized CRM software to track customer preferences, purchase history, and follow-up on potential leads Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction Effectively communicated promotions, discounts, and special offers to customers at the point of sale Maintained a clean and organized work environment to enhance the shopping experience for customers Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods Collaborated with cross-functional teams such as marketing and operations to implement promotional campaigns effectivelySales DirectorSoutheast Foundation & Crawl Space Repair-Clinton, NC May 2023 to Present Own and hit/exceed annual sales targetswithin assigned territoryand accounts Develop and execute strategic plan to achieve sales targets and expand our customer base Build and maintain strong,long-lasting customer relationships Partner with customers to understand their business needs and objectives Effectivelycommunicate the value proposition through proposals and presentations Understand category-specific landscapes and trends Reporting on forces that shift tactical budgets and strategic direction of accounts Sales ManagerCritter Control-Durham, NCJanuary 2022 to May 2023In this role I came on board to help facilitate the change over from sales/tech into a sales team and production team. I implemented procedures and processes as well as a consistent sales process. I am responsible for job descriptions/expectations and composing those for the new employees handbook. I am responsible for recruiting, training, discipline, and overall accountability for the sales department. I am responsible for forecasting sales, setting achievable goals, reviewing KPIs and holding everyone accountable, as well as teaching proper mindset in order to achieve maximum revenue for the company as well as the salesperson.Outside Sales ManagerTar Heel Basement Systems-Raleigh, NCMay 2019 to December 2021Run assigned appointments for basement and crawlspace waterproofing, foundation settlement, and exterior drainage. Close sales using great people skills and the ability to close the sale by being consultative and listening intently. I have a great ability to be detail oriented and effectively communicate clearly, the benefits of having our products and services in their home. I use my time very wisely, prospecting for possible opportunities and gaining referrals. I am detailed with all of my paperwork and communication with management and production. I make myself available at all times, whenever is convenient for potential clients, to maximize opportunity and revenue for myself and the company. I also train, recruit, and do ride alongs with sales reps to help them grow professionally. Sales ManagerProject ManagerThe Water Specialist-Hillsborough, NCDecember 2014 to April 2019Responsible for growing the business by overseeing sales and installation of projects that consisted of water filtration systems as well as plumbing and septic systems. Responsible for selling projects and services as well as overseeing sales team providing training, hiring, support, and clear communication and expectations. Oversee projects from start to finish coordinating crews as well as providing on site support on with projects when needed.Owner/OperatorRC's Electronics and Repair-Mebane, NCApril 2008 to December 2014I operated my own electronics business focused on the sale and installation of CCTV systems to residential and businesses. My team consisted of 7 to 10 sales people and 4 installers. Scheduling, training, and continuing education was my major focus with high emphasis on training and development of sales force. For myself, customer satisfaction and quality communication were key points in running a successful and profitable business.Sales ManagerLarry King Chevrolet Buick-Hillsborough, NCApril 2002 to March 2008Responsible for meeting and greeting customers, helping assist in the purchase of new and used vehicles, as well as help sales associates close deals. Also responsible for inventory management, making sure to be profitable, and advertising. Started a business development center while there, giving the dealership an online presence.EducationAssociate in ElectronicsKentucky Tech - Central Campus - Madisonville, KYJanuary 1997 to June 1999High school diploma or GEDSkills Management (10+ years) Maintenance Troubleshooting Project Management Electrical Sales Experience Account Management Sales CRM Inventory Management Powerpoint MS Office Quickbooks Cold Calling Data Entry Business Development Upselling Recruiting Outside Sales Inside Sales B2B Sales Customer Relationship Management Sales Management Procurement Negotiation Relationship Management Pricing Time management Microsoft Excel Microsoft Word Microsoft Office Training & development Merchandising Computer Networking Purchasing Plumbing Operations Management Branding Construction Commercial driving Retail management Customer service Process Improvement Product Development CCTV Profit & Loss Salesforce Strategic Planning Business Analysis Research Leadership Analysis skills P&L Management Management Supervising experience Retail sales Forecasting Budgeting CRM software Sales Customer service Inside sales Sales management Product demos Outside sales Customer relationship management Direct sales Upselling Account management Team management B2B sales Salesforce Marketing Financial acumen Territory management CRM software Business development HubSpot Recruiting Live chat Branding Google Suite Profit & loss Senior leadership Mentoring Events management Project management Hospitality Product management Outbound calling Cold calling Telecommunication Analysis skills Analytics Telemarketing Training & development Lead generation Production planning SaaSCertifications and LicensesCPR Certification |
