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| | Click here or scroll down to respond to this candidateWeihua Ge (Sr. UX Designer)PHONE NUMBER AVAILABLE EMAIL AVAILABLE Bellevue, WA Street Address
SummaryWith 15 years of experience leading user-centric innovations in UX and industrial design, I specialize in creating impactful, data-driven designs for enterprise software solutions.Proficient in Figma, design systems, and Agile methodologies, I have successfully managed cross-functional collaborations to deliver high-quality user experiences. My contributions to two launched AI/ML products at Amazon AWS and six U.S. design patents underscore my dedication to innovative design solutions.EXPERIENCEAmazon, Seattle, WA UX designerJanuary 2021 - PRESENT (Work at AWS/Amazon Seller/Amazon Go) Developed UX/UI for AWS AI/ML enterprise products, Amazon Q and Amazon Kendra, focusing on enhancing RAG application usability and data source operational efficiency, resulting in a 35% increase in user adoption. Led cross-functional teams to create scalable, AI-powered business analytics dashboards, achieving a 95% customer satisfaction rate. Implemented comprehensive design systems and optimized seller report generation process for Amazon Seller Central, reducing discrepancies by 64% and improving time to market by 40%. Led design team to conduct user research with both external and internal customers to guide design decisions and influence key stakeholders. Developed a UX benchmark system using telemetry data to ensure design outputs are measurable, clearly demonstrating UX improvements. Created storyboards, wireframes, and prototypes. Hosted design workshops to facilitate collaboration and alignment across product management, engineering, and documentation teams. Presented the design solutions to clients and skip-level leadership. Led a team of three front-end developers in implementing designs using JIRA and agile methodologies.Microsoft, Redmond, WA UX designer(Contractor)July 2020 - December, 2020 Developed responsive web designs for Microsoft 365 partnership program, adhering to Microsoft Fluent UI system guidelines, which led to increased conversion rates across PC, mobile, and tablet users. Created detailed customer journey maps and user personas to visualize the online shopping experience for Microsoft products. Initiated and implemented a customer feedback collection mechanism in the shopping process, which reduced abandonment rates. Continuously analyzed feedback to drive improvements, optimizing user experience and supporting ongoing development strategies. Utilized the Double Diamond design thinking framework to identify 365 customer pain points and develop feasible, profitable solutions. JL Audio, Fort Lauderdale, FL Senior industrial designer August 2010 - January 2020 Led to design cutting-edge marine audio systems, securing three US patents and enhancing product sales by 25% over five years through innovations in sound quality and durability. Collaborated with the marketing team, customer support team, manufacturer team and vendors to transmit customers needs into product opportunities for next generation products. Presented the innovative solutions to C-suite leadership. EDUCATIONUniversity of Nebraska, Lincoln, NE Masters degree in Human Factors EngineeringNorthwestern Polytechnic University, Xian, China Bachelor's degree in Industrial designSKILLS (Tools)UX Design (Figma,Adobe); User research (Qualtrics,Usertesting.com); Agile management (JIRA,ASANA); Industrial design (Solidworks,Keyshot) PATENTSW.Ge,etc., Pedestal scanner,USD959436S1,Aug 02,2022 W.Ge,etc., Two-in-one virtual reality controller with mouse,USD934246S1,Oct 26,2021W.Ge,etc., Speaker Grille Assembly,USD58487,Sep 01,2019 W.Ge,etc., Loudspeaker enclosure,USD861643,Sept 01,2019 W.Ge,etc., Baffle for a loudspeaker enclosure,USD843975S1,Mar 26,2019 W.Ge,etc., Protective case accessory with removable multi-function button for smart-phone device,USD788092S1,May 30,2017.LANGUAGE SKILLSFluent in English; Native speaker of Mandarin Chinese PORTFOLIOClick here to view |