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Title Customer Service and sales.
Target Location US-VA-Virginia Beach
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Phone: PHONE NUMBER AVAILABLE EMAIL AVAILABLECulinary Arts/ Nutrition student seeking to bring a healthier lifestyle to clients through my passion for cooking. Strong desire to relay my 20 + years of customer service and sales experience to the culinary industry through knowledge of individuals nutritional needs, alternative ingredients and cooking techniques.Customer-focused goal to provide the best possible care and customer service to all clients while also meeting employer goals. Also considering extending my program to include a Bachelors Degree.AREAS OF EXPERTISEGrowing Culinary Skills/ TechniquesProfessional Sales and Customer ServiceExcellent Communication SkillsInventory and Supply ControlServSafe CertifiedFOG Certifiededucation/ certificationsCulinary Institute of Virginia, Norfolk, VAAssociates of Science in Culinary Arts and NutritionServsafe CertificationCert # 18433291PROFESSIONAL EXPERIENCETASTE formerly known as Cuisine and Company May 2021- August 2023Catering CookPrep all food for catering events and items sold in Taste Catering, TASTE Unlimited and ZinniaCook food for scheduled catering eventsCook and serve food at onsite venues (parties up to 500)Prepare food for drop off catering, ie. party trays up to full dinnersCreate new sandwiches and deli side to sell in storesHelp out in bakery when neededDaily kitchen cleaning/ stocking/ re-orderingOngoing education on different diet restricted food optionsHelped to train incoming cooksLynnhaven Fishing Pier April 2014- December 2018ManagerDeveloped a rapport with customers to encourage repeat sales and quality assurance.Supported staff in inventory maintenance and daily tasks necessary to create a positive environment.Provided employee support, scheduling, ongoing education.Organized all charity events and partnerships with local businesses to benefit the community which were acting as not for profit organizations.Great Atlantic Inc., July 2012- March 2014Major Product Sales Professional Responsible for face to face retail sales of luxury products and lead follow up. Provided service to existing customers, answering technical questions, and handling day to day operations.Tasked with marketing strategies and advertising copy.Cox Communications, January 2008-June 2013Customer Care RepresentativeProvided technical support inquiries to prevent and/or resolve customer escalations.Upsold Cox Communication packages to inbound callers and provide sales and retention help.Updated and maintained detailed notes in Cox's computer billing system.National Leisure Group September 2000- January 2008Travel Sales ConsultantIdentified client needs and offered assistance and recommendations for travel opportunities to meet those needs while making and confirming clients travel reservations.Responsible for accurate maintenance of all records relating to clients and client reservations.Maintained contact with past clients to provide excellent customer service, ensuring returning business.

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