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Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLE https://LINKEDIN LINK AVAILABLEEDUCATIONGEORGIA STATE UNIVERSITY, J. Mack Robinson College of Business, Atlanta, GA (2020)Master of Science (MS) Information Systems, Concentration in Cyber Security, 4.0 GPAGraduate Research Assistant (2019-2020) - Responsible for upgrading and maintaining research and school websites. Conducted research on major trends for Computer Information Systems Department.Courses included: Network Security, Cloud Security, Risk Management, Data Security, IT Audit & ProjectInformation Systems programs at GSU Robinson grad school ranked #8 by US News & World ReportGEORGIA STATE UNIVERSITY, Atlanta, GA (2018)Minor Computer Information SystemsCourses included: Programming, Information Security, Secure Systems and Networks, and Risk Management.UNIVERSITY OF KANSAS, Lawrence, KS (2013)Bachelors Degree in Environmental Studies, Minor in BusinessSigma Chi Scholarship grants 2011, 2012, and 2013.Sigma Chi Scholarship Chairman 2012.Chapter won National Thomas Bell Scholarship and Leadership Award, based on GPA and charitable events.EXPERIENCECORL Technologies Atlanta, Georgia (2021 - Present)Risk Advisor, January 2021 PresentIdentify Cyber Security risks for client organizations and advise/consult on security recommendations.Present Quarterly Risk reviews to clients and their leadership teams on progress achieved in risk management programs.Report on identified inadequacies within vendor networks and their third-party security programs.Lead meetings to assess Security Assurances/Certifications to review results and remediations. Requires knowledge of NIST, FedRAMP, CIS frameworks and HITRUST, SOC2, ISO, vendor software tools, vulnerability scanners, SIEMs, pen-test results.FIRST DATA CORPORATION (Now FISERV), Atlanta, Georgia (2014-2019)Senior Account Manager, February 2016 June 2019Managed the largest portfolio of Money Network clients on team that included key retail accounts.Resolved client issues for all payroll programs/services, Open Loop Prepaid Card Services, and ACH processing.Organized meetings and updates with all departments, including Implementations, Relationship Managers, Advisors, IT, Compliance, Network Security, Legal, Product, Card Productions.Improved client relationships, profitability, and retention through consultative touchpoints.Ensured data security and anti-fraud protocols set by the Payment Card Industry Data Security Standards Council.Team Leader for Client Success Managers, July 2014 February 2016Implemented strategies as member of Leadership Team for start-up business unit to provide consultative services.Developed campaigns and new metrics for Product Managers to evaluate growth and profit.Organized and scheduled work plan for the 50-person Client Success team using Salesforce platform.Maintained and modified the current SharePoint sites used for assignments and metrics for team members.Conducted team training to assist with technical and procedural side of team operations for Client Success Managers.SKILLS, AWARDS, AND ACTIVITIESCertifications: CompTIA (CASP+), Network+ and Security+Microsoft OS, Word, Excel, PowerPoint, Access, ArcGIS, Celtx, R Project Statistical Computing, QuickBooks, Visio, WordPress, SharePoint, InfoPath, Databases, BPMN, Java, Kali Linux, Nmap, Wireshark, Risk Recon, BitSight.Toastmasters International President, Treasurer, and Sergeant-at-Arms. Competent Communicator Award. (2014-2017)Gold Key International - Honor Society, Member - Top 15% of university students (GSU)Beta Gamma Sigma Atlanta Chapter and Information Systems Security Association (ISSA) MemberAtlanta Amateur Hockey League, Hockey Team Assistant Captain (2013-2022) |