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Click here or scroll down to respond to this candidateCandidate's Name
8 Mandy LaneDillsburg, Pa Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEExperienceService Center Manager: Eurofins Environment Testing (USA) 2018-2024 Provide national level support for client environmental programs to ensure sample integrity; including, but not limited to personalized services for technical, shipping, and re-packing where required. Collaboration of project detail and requirement with the Pittsburgh laboratory and a network of over 20 laboratories throughout the United States using LIMs, and national level shipping manager programs. Direct communication with both the client and project managers to create a seamless transition of custody and delivery of environmental samples to their proper destination. Created and provided a confident, assertive, and motivated relationship and rapport with internal and external clients to enhance trust in services provided. Facilitate business development relationships using strategies specific to client needs; allowing for financial savings to the customer. Front-end conflict resolution when necessary, providing an absolute and complete ownership approach for the client. Drove market growth locally within primary laboratory locations through individual business development strategies, relationship management, and execution of client needs. Client Service Specialist: ALS Environmental, Inc. 2013-2017 Responsible for the continuous identification, development, growth and maintenance of over 1,000 in- house clients for an international environmental laboratory. Acted as liaison between customer and laboratory management while consistently monitoring changing requirements and needs of the customer. Recorded and monitored all activities using a modified CRM program. Responsible for the dynamic needs of satisfied and unsatisfied clients, with emphasis on repairing and strengthening client relationships. Scientific comprehension of analytical investigations, required scopes of work, and project logistics as support to client. The in-house client base was comprised of private, public, international, and government organizations. Account Executive: Pace Analytical Services, Inc. 2009-2013 Responsible for sales, account maintenance, and remote territory growth for environmental laboratory services. Important aspects required the prospecting, development, and building strong professional relationships with customers from industrial, consulting, and public venues. Recorded and monitored all activities using a modified CRM program. Territories include Pennsylvania, Maryland, and New Jersey. Senior Geologist/Project Manager: URS Corporation 2002-2009 Coordination, implementation and management of project assignments related to water resources, hydro- geologic, environmental, and geotechnical issues Planning and supervision of subsurface exploration programs for groundwater investigations and foundation studies. Proposal preparation and cost estimating; on-site and in-house materials management, research of geologic literature. Preparation of project specifications and contract documents including site specific health and safety plans. Interpretation of aerial photography, field and laboratory classification of soil and rock; geologic mapping. In-situ permeability testing of soil and rock, (slug tests, long term drawdown tests, and packer tests). Analysis of project data acquisitions; preparation of reports and recommendations. Account Representative: Cincinnati Insurance Companies 2000-2002 Management of claim submissions from private, commercial, and industrial Daily initiation, investigation, critical process, and final decisions of environmentally-related, and personal claims. Required integrity and thorough research of insurance laws in order to properly evaluate each case. Geologist/ Project Manager: Gannett Fleming Inc. 1988-2000 Technical and operational management of field and office environmental projects ESA Phase I/II studies, US EPA Superfund, USACOE Hazardous Toxic Radioactive Waste, groundwater and soil investigations, risk assessments, hydro geologic studies, USTs, remediation assessments, and dam investigations. Preparation of work plans, health and safety plans, field safety plans, draft and final reports. Project team oversight.Geologic Technician: Earthech-Geochemical Testing 1987-1988 Implementation of environmental and surface mining projects. Lead field geologist for soil, overburden, and groundwater sampling. Preparation of surface mine permits in Southwestern Pennsylvania. Long-term pump tests to determine groundwater characteristics for select mining facilities. EducationB.S. Geology, Millersville University, Millersville, Pa 1991 CertificationsLicensed Professional Geologist: Pennsylvania, No. PG-001726-G (1995)(Inactive) Licensed Professional Geologist: Kentucky, No. 2064 (1994)(Inactive) PENNDOT, Level II Certification, (1996)8-Hour Hazardous Waste Site Supervisors Certification OSHA, (1993) CPR/First Aid Certification, Annual Re-certifications, (1990) OSHA Approved Annual 8-Hour Hazardous Materials Operations Refresher Courses, (1989-1998) 40-Hour Hazardous Materials Health and Safety Training OSHA, (1988) |
